New research by Planet Retail shows the number of UK shoppers using click & collect is poised to more than double by 2017. Currently, 35% of online shoppers in the UK buy online and self-collect, compared to 13% in the
Consumers are increasingly frustrated by modern fulfilment services, according to Collect+ CEO Neil Ashworth. Speaking at The Delivery Conference, organised by MetaPack, Ashworth said 79% of consumers have had to wait in for a delivery and one in four has
Westfield London is set to pilot Collect+ @Westfield on 27 January; a new click and collect service that allows the convenience of online purchases to be collected and tried on within a specially created service hub. The opportunity for shoppers to try on their
Online lifestyle store, Surfdome, has partnered with CollectPlus to offer customers the chance to return goods free of charge through CollectPlus’ network of 4,500 corner shops. CollectPlus is a joint venture between PayPoint, the UK’s leading retail payment network, and
Collect+, the joint venture between Paypoint and Yodel, which enables customers use convenience stores to collect and send parcels, has extended its network to 4,000 stores; and revealed findings of research, which shows workers are making their employers pay to
