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Shoreditch-based HV Kingsley recognised for excellent customer service ratings by CollectPlus

Shoreditch-based HV Kingsley recognised for excellent customer service ratings by CollectPlus

HV Kingsley has today been named the UK’s best CollectPlus store in the brand’s annual awards programme. Situated near Liverpool Street station, the convenience store fought off stiff competition to come out on top in the awards, which recognise excellent

05/06/2017 | Convenience and independent retailers, Retail News, Retailer News | Read More
Trinity Leeds wins national award for outstanding customer service

Trinity Leeds wins national award for outstanding customer service

Land Securities’ Trinity Leeds has been named the UK’s best CollectPlus location in the brand’s quarterly awards programme, which recognises excellent customer satisfaction and service levels over the period October to December 2016. Through CollectPlus, the UK’s largest independent store-based

03/03/2017 | Retail News, Retailer News | Read More

First Christmas present returned at 7.08am on Christmas Day, CollectPlus reports

CollectPlus, the UK’s largest independent store-based delivery and returns service, has revealed that the UK’s first Christmas present was returned at 7.08am on Christmas Day.

12/01/2017 | Retail News, Retailer News | Read More

Online electricals retailer AO extends partnership with CollectPlus

Online electricals retailer AO has extended its partnership with CollectPlus, the UK’s largest independent store-based delivery and returns service, to offer its customers the option of collecting their online purchases from their local newsagent or convenience store. The new product range

08/12/2016 | Retail News, Retailer News | Read More

CollectPlus enjoyed biggest Christmas click and collect to date and announces 33 new partners

CollectPlus, the UK’s largest independent store-based delivery and returns service, has announced that 2015 saw its biggest click and collect Christmas to date. Industry analysts Capgemini and IMRG predicted a 12% growth in online sales over Christmas year-on-year, CollectPlus

02/02/2016 | Retail News, Retailer News | Read More

Nearly half of mums say the outfit they wear on the school run is important, CollectPlus reports

The first day back at school is fast becoming a key date in the fashion calendar as mums turn the school playground into a catwalk. Research released today by CollectPlus reveals that almost half (46%) of UK mums say that

02/09/2015 | Data Time, Research | Read More
Click and collect is a ‘must have’ option for online retailers to maximise their potential at peak, IMRG finds

Click and collect is a ‘must have’ option for online retailers to maximise their potential at peak, IMRG finds

Released today, a new report from IMRG, commissioned by CollectPlus, predicts that click and collect options – in-store, parcel store and lockers – will continue to increase in popularity at a growth rate of 20% per year. The IMRG CollectPlus UK Click &

27/04/2015 | Data Time, Research | Read More
First Christmas present returned at 1.53am on Christmas Day, CollectPlus reveals

First Christmas present returned at 1.53am on Christmas Day, CollectPlus reveals

CollectPlus, the UK’s largest independent store-based delivery and returns service, has revealed that the UK’s first Christmas present was returned on Christmas Day at 1.53am. Even before Santa had finished his rounds, one CollectPlus customer made an early morning trip

29/12/2014 | Retail News, Retailer News | Read More
Brits will return almost a third of the items they buy online this Christmas, CollectPlus reveals

Brits will return almost a third of the items they buy online this Christmas, CollectPlus reveals

CollectPlus reports British shoppers estimate they will return almost one in three of the items they buy online this Christmas and spend an average of 52 minutes each returning unwanted online purchases over the festive season, costing the UK economy almost £505m in lost hours. The news

04/12/2014 | Data Time, Research | Read More

Nilays News named UK Store of the Quarter in CollectPlus awards programme

Nilays News in Banbury, Oxfordshire has been named the nation’s best CollectPlus store in the brand’s quarterly awards programme, which recognises excellent customer satisfaction and service levels over the period July to September 2014. CollectPlus is the UK’s largest store-based

07/11/2014 | Convenience and independent retailers, Retail News, Retailer News | Read More
CollectPlus launches click and collect at Leeds University on-campus convenience store, Essentials

CollectPlus launches click and collect at Leeds University on-campus convenience store, Essentials

CollectPlus, the UK’s largest store-based parcel delivery and returns company, has announced the success of an initiative set up with the Leeds University Students’ Union, following the launch of Click&Collect+ and its returns service at the Union’s on-campus convenience store, Essentials. Located

06/10/2014 | Retail News, Retailer News | Read More
CollectPlus aims to make click and collect more accessible to retailers

CollectPlus aims to make click and collect more accessible to retailers

CollectPlus, the UK’s largest store-based parcel delivery and returns service, has announced a new partnership with leading web platform Visualsoft, which has developed a new piece of web technology that will make it easier for many retailers in the UK

22/09/2014 | Retail News, Retail Technology, Retailer News | Read More
Land Securities launches CollectPlus at flagship shopping centres

Land Securities launches CollectPlus at flagship shopping centres

Land Securities, the UK’s largest commercial property company announced a new Click&Collect+ service at two of the country’s largest retail centres; St David’s in Cardiff and Trinity Leeds in Leeds. The Click&Collect+ service is already live at St David’s in Cardiff and will shortly

11/09/2014 | Retail News, Retailer News | Read More
Independent store, Russell’s Mini Mart in Scarborough, named first CollectPlus ‘Store of the Quarter’

Independent store, Russell’s Mini Mart in Scarborough, named first CollectPlus ‘Store of the Quarter’

CollectPlus, the UK’s largest store-based parcel service, has unveiled its ‘Store of the Quarter’ awards programme, designed to recognise and reward the best stores in its network. With 12 regional winners chosen every three months, one is also named as the

10/09/2014 | Retail News, Retailer News | Read More
John Lewis completes roll out of click and collect service to CollectPlus network of convenience stores

John Lewis completes roll out of click and collect service to CollectPlus network of convenience stores

CollectPlus, the UK’s leading store-based parcel service, has completed the national roll-out of its click & collect service for John Lewis following a successful trial that began in September 2013. This means that every John Lewis customer in the UK who makes

19/08/2014 | Retail News, Retailer News | Read More
CollectPlus to expand and challenge Post Office as most convenient option for parcel deliveries and returns

CollectPlus to expand and challenge Post Office as most convenient option for parcel deliveries and returns

CollectPlus, the UK’s largest store-based parcel delivery and returns service, today revealed plans to expand its network by 33% – from 5,500 to 7,500 stores in the next 12 months, with a longer term aspiration of achieving 12,000 stores and becoming

13/05/2014 | Logistics, Services Time, Supply chain | Read More

First Christmas present returned at 01:12am on Christmas Day, CollectPlus reveals

CollectPlus, the UK’s largest store-based parcel delivery and returns company, has revealed the last parcel collection made this Christmas was recorded at 23:59 on 24 December 2013 – with the first return made just one hour later on Christmas Day at 01:12am.

27/12/2013 | Data Time, Logistics, Research, Services Time, Supply chain | Read More

CollectPlus increases parcel volumes and transactions to post healthy sales growth

CollectPlus, the largest store-based parcel delivery service in the UK has announced it has further increased its parcel volumes and is now handling 5.7m transactions a year, helping increase revenue growth to £14.3m for the first six months of the

26/11/2013 | Retail News, Retailer News, Supply chain | Read More

Online sports retailer, Wiggle, to offer click and collect service via CollectPlus

Pure play sports retailer Wiggle has partnered with CollectPlus, the UK’s largest store-based parcel delivery and returns service, to offer its customers a click and collect delivery option. Wiggle has used the CollectPlus returns service since 2011 and its customers can take

09/05/2013 | Retail News, Retailer News | Read More

Footwear retailer, Schuh, joins CollectPlus network for parcel delivery and returns

CollectPlus, the largest store-based parcel delivery and returns company, has launched a new partnership with footwear retailer Schuh. The initiative will see Schuh join a rapidly expanding network of retailers in the UK currently using CollectPlus. The partnership with CollectPlus

25/04/2013 | Retail News, Retailer News | Read More

CollectPlus tips online returns will peak on ‘Boomerang Thursday’ (today)

CollectPlus, the parcel delivery and collection service, predicts today (6 December 2012) will see a peak in the number of gifts bought online being returned. It’s dubbed ‘Boomerang Thursday’, as it follows the busiest online shopping day of the year, ‘Mega

06/12/2012 | Data Time, Research, Retail News, Retailer News | Read More

CollectPlus service reaches new milestone with delivery of 10 millionth parcel

CollectPlus, the parcel delivery and collection service, has reached a new milestone with the delivery of its 10 millionth parcel since its foundation in 2009. In its half year figures, CollectPlus reported sales growth of 170% to £3.7m, with parcel

29/11/2012 | Convenience and independent retailers, Retail News, Retailer News, Services Time | Read More

Shoe brand, Clarks, to offer click and collect service by CollectPlus network

Leading UK footwear brand, Clarks, is launching a click and collect service through the CollectPlus network of stores.  CollectPlus will also be providing a returns service for those customers shopping with Clarks. With 5,000 CollectPlus stores and petrol stations in

22/11/2012 | Manufacturer news, Online retailers, Retail News, Retailer News | Read More
CollectPlus extends parcel delivery and returns service to 5,000 stores

CollectPlus extends parcel delivery and returns service to 5,000 stores

CollectPlus, the company that provides a parcel delivery and returns service through convenience stores, supermarkets and garages, reports it has now signed up 5,000 stores in its network.  According to the company, 87% of the UK’s online shoppers are within

07/11/2012 | Convenience and independent retailers, Logistics, Retail News, Retail Technology, Retailer News, Services Time | Read More
CollectPlus extends returns service to online surf wear store

CollectPlus extends returns service to online surf wear store

Online lifestyle store, Surfdome, has partnered with CollectPlus to offer customers the chance to return goods free of charge through CollectPlus’ network of 4,500 corner shops. CollectPlus is a joint venture between PayPoint, the UK’s leading retail payment network, and

14/12/2011 | Logistics, Online retailers, Online retailing specialist, Retail News, Retailer News, Services Time | Read More

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