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Apps could mean the death of the local chippy, new Affinion research shows

The rise of smartphone technology is transforming not only the way we order takeaways in the UK, but also what we order, according to new research from Affinion and Conlumino. And, if trends continue, it could be the end of

19/08/2015 | Data Time, Research | Read More

SMEs to lose out on £200m by not offering click and collect this Christmas, reports InPost

InPost, the send, collect and return parcel locker service, has revealed research highlighting half of UK shoppers (50%) are set to switch to larger retailers for gifts as we get closer to Christmas, a trend that is particularly pronounced amongst

08/12/2014 | Data Time, Research | Read More

Cyber Christmas means carnage (to paraphrase Babe movie) as online sites and stores hit by Black Friday shopping frenzy

As Black Friday sales surge in the UK, Retail Times provides an update on the action in the stores and online plus more retailer advice Jon Copestake, retail analyst at the Economist Intelligence Unit, said: “Reporting so far on Black Friday in the UK

28/11/2014 | Retail News, Retailer News | Read More

John Lewis and Primark top consumers’ most desired retailer wish list, study shows

John Lewis and Primark rank as the top two retailers that consumers would most like to see open in their preferred shopping location, according to new research, commissioned by e-commerce business Webloyalty. The report, compiled by retail research specialists Conlumino,

02/10/2013 | Data Time, Research | Read More

UK shoppers have the highest emotional connection with Tesco, loyalty study finds

UK shoppers have the highest emotional connection with Tesco, new research into consumer loyalty programmes reveals. The study by SAS, a leader in business analytics, and retail analyst house, Conlumino, found those retailers which have invested in customer loyalty programmes, such as Tesco, Boots UK, Marks &

16/09/2013 | Data Time, Research | Read More

Retailers miss £12bn in sales by not engaging via digital channels, study shows

UK retailers are missing out on £12bn in potential sales by failing to engage consumers through digital channels, according to new research from O2, conducted by expert retail analysts Conlumino. It found retailers are struggling to harness technologies that enhance

28/06/2013 | Retail News, Retailer News | Read More
In my opinion: future proofing retail data strategy is key, says IMGROUP

In my opinion: future proofing retail data strategy is key, says IMGROUP

Consumers want the same customer experience from online and offline shopping and retailers must deliver by ensuring their data strategy is in tune in order to provide a personalised shopping experience, says Martin Philpott, head of retail at information management services consultant, IMGROUP

21/08/2012 | Comment, In my opinion, Opinion Time | Read More

Time taken to make fashion purchases increases seven fold, study finds

Rapid growth of digital retail channels is slowing down the shopping process in the fashion retail sector, according to new research by retail analysts Conlumino for rewards scheme operator, Webloyalty. The total length of time taken from browsing to collection

25/07/2012 | Data Time, Research | Read More

Retailers bear brunt of growing online clothing returns, new research reveals

Retailers are shouldering the cost of increasing online clothing returns, according to research by retail analysts Conlumino for online rewards and promotions firm, Webloyalty.  Conlumino found returning unwanted clothing to UK fashion retailers reached £90.76m last year, with the majority

14/06/2012 | Data Time, Research | Read More
Two thirds of consumers will trim retail spending, finds new Conlumino poll

Two thirds of consumers will trim retail spending, finds new Conlumino poll

Two thirds of UK households are looking to cut back on retail spending, according to a new poll tracking consumer sentiment by retail research agency Conlumino. The study found that while confidence picked up slightly in May, the public’s view

08/06/2012 | Data Time, Polls | Read More

UK high streets set to lose 4,000 fashion shops due to online growth, study finds

Despite predicted growth in the fashion retail sector of £7.9bn by 2015, the UK is set to lose almost 4,000 stores from its high streets, according to a study by retail analyst Conlumino, commissioned by online rewards and promotions firm,

21/05/2012 | Data Time, Reports | Read More

Consumers poised to embrace internet TV for shopping, new eBay study finds

One in four (25%) people will regularly use interactive TV to shop by the end of 2014, generating direct sales worth an estimated £750m, according to an eBay-commissioned study carried out by Conlumino. Smart devices are also ranked as one

17/05/2012 | Data Time, Research | Read More

Retailers must reinvent themselves to survive in 2012, claims corporate advisor

Senior figures in the retail industry met yesterday (18 April 2012) to discuss the evolution of shopping and reinventing retail for tomorrow at a seminar presented by Neil Saunders, managing director of Conlumino. The seminar explored the ways in which

19/04/2012 | Comment, Opinion Time | Read More

Conlumino: Clinton under pressure from new dynamics in greeting cards market

Declining sales at Clinton Cards are symptomatic of changing dynamics in the greeting cards sector rather than a weak economy, according to retail research agency Conlumino. In the 26 weeks to January 2012 Clinton’s total sales declined by 4.7% and

29/03/2012 | Comment, Opinion Time, Retail News, Retailer News, Rival retail news | Read More

Morrisons delivers meaningful promotions and offers and boosts profits by 8%

Morrisons, the UK’s fourth largest supermarket, has reported an 8% increase in pre-tax profits to £935m in the year ended 29 January 2012. Turnover rose 7% to £17.7bn (2010/11: £16.5bn) and by 1.8% on a like-for-like sales (excluding fuel and

08/03/2012 | Retail News, Retailer News | Read More

Conlumino: Carrefour should focus on multi-channel not dated hypermarkets

Carrefour has reported a marginal rise of just 0.5% for its full year 2011. A weak fourth quarter performance, which saw group sales decline by 0.8%, capped off what has been a pretty dire year for the world’s second largest

19/01/2012 | Online food retailing, Online non-food retailing grocers, Online retailers, Retail News, Retailer News | Read More
Casino posts 14.5% rise in group sales in Q4 but low domestic growth

Casino posts 14.5% rise in group sales in Q4 but low domestic growth

Casino has reported a 14.5% rise in group sales for Q4 2011, driven by its international operations in emerging markets, but low growth in its home market in France.  Domestic sales growth slowed to just 0.2%, compared to 1.2% growth in

17/01/2012 | Online food retailing, Online non-food retailing grocers, Online retailers, Retail News, Retailer News | Read More

M&S growth bought at expense of margin but investors relieved

Marks & Spencer’s performance in  the 13 weeks to 31 December 2011 was below par, according to retail analysts Conlumino. But investors reacted warmly to the performance, especially in food, where sales rose by 4.5% and 3.0% on a like-for-like

10/01/2012 | Retail News, Retailer News | Read More

Morrisons’ trading figures indicative of low growth market, say analysts

Sales at Morrisons, the UK’s fourth largest supermarket, rose by just 0.7% on a like-for-like basis in the six weeks to 1 January 2012 and by 2.9% in total. Morrisons said Christmas 2011 was a challenging period for the consumer

09/01/2012 | Retail News, Retailer News | Read More
Online channel is growth opportunity for Waitrose, says Conlumino

Online channel is growth opportunity for Waitrose, says Conlumino

Waitrose’s strong online sales performance in the run up to Christmas signals an area ripe for expansion. according to retail analysts Conlumino. Total sales in December rose by 9.5% and 3.8% on a like-for-like basis but online business rocketed 49%

05/01/2012 | Online food retailing, Online retailers, Retail News, Retailer News | Read More
Conlumino: M&S’s multi-channel approach in France hits right note

Conlumino: M&S’s multi-channel approach in France hits right note

Marks & Spencer (M&S) has returned to France with the opening of a flagship store on the country’s most prestigious shopping street, the Champs Elysees. The opening of the new store comes a month after M&S launched a dedicated French

24/11/2011 | Comment, Opinion Time | Read More

Retail analyst says positive ONS retail sales figures are out of kilter

Neil Saunders, managing director of retail research agency, Conlumino, has called into question the validity of the latest retail sales figures from the Office of National Statistics (ONS), which show sales values increased by 5.4% and volumes by 0.9% in

17/11/2011 | Data Time, Research | Read More

Retailers in eurozone braced for tough Christmas, claim researchers

Christmas 2011 is set to be especially tough for retailers in countries across Europe with sales forecast to grow by just 0.8% in the eurozone, according to retail research agency Conlumino. Conlumino predicts France and Germany will top the league

14/11/2011 | Data Time, Research | Read More

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