Customer Interaction Management specialists Critizr have launched a new ‘virtual shopping centre’ to showcase the art of customer conversations, in a bid to help retailers improve their skills and drive lifelong customer loyalty.
Critizr, Europe’s leader in customer interaction management, has today (26 January) announced the acquisition of Dublin-based retail customer experience and messaging start-up ServiceDock.
If the decline of physical retail was a hot topic before Covid-19, what are we to make of the headlines now? For every story of resilience and optimism, there are countless more of closures, redundancies and disappearing brands. Retail’s transformation
Leading customer feedback platform Critizr now supports Google’s Business Messages in Europe.
