By Hazel Morton, head of marketing UK, Critizr Has the word ‘proximity’ cropped up in your 2022 planning meetings yet? Thought so. But what does retail’s favourite new buzzword actually mean? In the dictionary, it’s nearness in space, time or
Critizr, Europe’s customer interaction management specialists, had today (20 October) announced the launch of WhatsApp within their leading Critizr Connection platform.
A nationwide competition to celebrate the pride and commitment of people working in physical stores during Covid has announced its overall winner: The Co-op Food Store in Hornchurch, Romford.
Customer Interaction Management specialists Critizr have launched a new ‘virtual shopping centre’ to showcase the art of customer conversations, in a bid to help retailers improve their skills and drive lifelong customer loyalty.
Critizr, Europe’s leader in customer interaction management, has today (26 January) announced the acquisition of Dublin-based retail customer experience and messaging start-up ServiceDock.
If the decline of physical retail was a hot topic before Covid-19, what are we to make of the headlines now? For every story of resilience and optimism, there are countless more of closures, redundancies and disappearing brands. Retail’s transformation
Leading customer feedback platform Critizr now supports Google’s Business Messages in Europe.
