The UK’s 50 busiest e-tailers delivered another quarter of poor website performance for consumers, with slow download speeds and sites inaccessible for hours, according to NCC Group’s quarterly online retail report, which analyses the average download speed and uptime of the
Stores will continue to be the hub for retailer engagement with connected customers despite the rise of online and mobile commerce across Europe, according to a new survey of European retail managers commissioned by retail solutions provider, Fujitsu. The Fujitsu Pan-European
E-tailers need to get to grips with the growing amounts of information they own, according to a survey by search specialist FACT-Finder and data expert Omikron Data Quality. Big data is a business phenomenon that has been a hot topic in
One third of UK online shoppers are experiencing problems when they shop online, according to a research project conducted by Aspect, a provider of customer contact and Microsoft platform solutions. The Aspect Online Shopping Service Experiences 2012 survey set out to explore the attitude,
David Martin, co-managing partner at the London retail design and branding agency, M Worldwide, believes e-tailers are poised to lead the resurgence in UK high streets High street occupancy levels are at an all-time low, internet shopping is increasing exponentially,
