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Purplebricks, The White Company and TheVeganKind among winners of coveted Platinum status in Feefo 2021 Trusted Service awards

Purplebricks, The White Company and TheVeganKind among winners of coveted Platinum status in Feefo 2021 Trusted Service awards

Online estate agency Purplebricks, home and fashion retailer The White Company, and subscription food supplier TheVeganKind are among the exciting brands that have excelled in the toughest of years to attain the highly-coveted Platinum status in the annual Trusted Service

20/01/2021 | Awards, Services Time | Read More

Thomas Cook and Iceland among most trusted companies in annual Feefo 2019 service awards

Thomas Cook and Iceland are today recognised as being the brands most trusted by their customers in the annual Feefo Trusted Service awards for 2019. Both brands are among those named winners of the highly-coveted Gold Trusted Service award.

01/02/2019 | Awards, Data Time, Research, Services Time | Read More

Consumers want greater trust in online reviews, Feefo research finds

The overwhelming majority of UK consumers demand that online reviews become more trustworthy. Almost nine-in-ten consumers (89%) are worried that fake online reviews are distorting what people buy, research by global reviews and customer insights company Feefo has found. The figure is a

11/09/2018 | Data Time, Research | Read More

Feefo becomes Google partner 

Feefo, the global reviews and customer insights platform, has become a Google partner, cementing its position as a leader in review-based advertising.

30/05/2018 | Data Time, Research, Retail News, Retail Technology, Retailer News | Read More

Two-thirds of IT chiefs say absence of AI will lead to a loss of customers, finds Feefo

Two-thirds (66%) of senior IT decision-makers believe failure to adopt artificial intelligence (AI) will lead to a loss of competitiveness, research by global reviews and customer insights company Feefo has found.

11/04/2018 | Data Time, Research | Read More

Feefo brings online and offline reviews closer together for retailers

Feefo, the global feedback engine, has expanded its product range to provide high street retailers with the ability to gather and share verified customer reviews. Feedback experts Feefo has launched Feefo Places to provide retailers with a streamlined and consistent way to

17/04/2014 | Retail News, Retail Technology, Retailer News | Read More

Feedback firm, Feefo, lists consumers’ top 10 online gripes

Christmas shoppers said waiting in for multiple deliveries and the frustration of chasing missing parts were some of the most annoying downsides to gift-hunting online as the number of people spending on the internet soared in the countdown to Christmas.

12/12/2011 | Data Time, Research | Read More

Don’t fabricate web reviews, says feedback company

More than 80% of web site reviews are fabricated by companies themselves and edited so only positive reaction is visible or written by someone who has never experienced the service, a leading campaigner claimed today. Andy Mabbutt, director of the

13/10/2010 | Comment, Opinion Time | Read More

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