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Shoppers are missing the in-store experience and demand more convenience from online retailers

Shoppers are missing the in-store experience and demand more convenience from online retailers

With all but essential retail currently closed, UK consumers are missing aspects of the in-store shopping experience, according to a new nationwide survey published today by Fresh Relevance - the versatile personalisation and decision engine which optimises the customer experience.

02/02/2021 | Data Time, Research | Read More

Consumers value convenience and relevance over supporting local community and environment, study shows

Lockdown may have encouraged more consumers to support businesses closer to home, yet, new findings suggest that this isn’t likely to be top of mind when it comes to buying habits this Christmas. Just 15% of UK shoppers plan on

11/09/2020 | Data Time, Research | Read More

Retailers might be losing sales with a lack of ratings and customer reviews, Fresh Relevance finds

New research from Fresh Relevance, the real-time personalisation platform, has revealed that retailers risk losing sales by failing to provide product ratings and review information consistently. Nearly two thirds (61%) of UK consumers base their purchase considerations on detailed reviews

03/04/2019 | Data Time, Research | Read More

Rip Curl sales swell by more than 10% with e-commerce personalisation

Rip Curl is the ultimate surfing with company with The Search as the driving force behind its progress and vision. Since launching in 1969, this hugely popular global brand has been committed to providing surfers with all the equipment they

10/01/2018 | Retail News, Retail Technology, Retailer News | Read More
Herring Shoes achieves highest sales conversion rates with Fresh Relevance

Herring Shoes achieves highest sales conversion rates with Fresh Relevance

Herring Shoes is a family business which was started in 1966 and today supplies top quality footwear from English manufacturers such as Herring, Barker, Church's, Cheaney & Loake. In 2016, the company began working withFresh Relevance and has achieved impressive

09/03/2017 | Retail News, Retail Technology, Retailer News | Read More
Orlebar Brown introduces personalised product recommendations in triggered emails from Fresh Relevance

Orlebar Brown introduces personalised product recommendations in triggered emails from Fresh Relevance

Orlebar Brown is a London-based fashion retailer that launched in 2007 to provide a more tailored approach to men’s beach and swim shorts. Today, the range includes clothing and accessories for both men and children. Since opening its first store

25/08/2016 | Retail News, Retail Technology, Retailer News | Read More

Thorntons implements advanced countdown timers, cart and browse abandonment from Fresh Relevance

Starting from a shop in Derbyshire in 1911, Thorntons has been making chocolates, toffee and fudge for over 100 years. In 1998, the British company opened its online store and today, the website sells a wide range of products including

22/03/2016 | Retail News, Retail Technology, Retailer News | Read More

Euroffice achieves 8.3% sales uplift using Fresh Relevance cart and browse abandonment

When competing against bigger organisations with large marketing budgets it is important to innovate in order to keep one step ahead. By adding sophistication to automation in its email and website personalisation, discount office supplies company Euroffice is confident that

04/01/2016 | Retail News, Retail Technology, Retailer News | Read More

Emma Bridgewater achieves 10.5% sales uplift with Fresh Relevance for cart and browse abandonment

Fresh Relevance has helped British pottery brand prepare for Black Friday and Cyber Monday. Emma Bridgewater is a company known around the world for its range of high-quality hand decorated everyday use pottery, made in its Stoke-On-Trent factory. Collaborating with Fresh Relevance this quintessentially British brand is

18/11/2015 | Manufacturer news, Retail Technology | Read More

7DayShop Implements Social Proof SmartBlock from Fresh Relevance

Fresh Relevance, the real-time engagement marketing company, today announced that  7dayshop has implemented its new Social Proof SmartBlock to increase consumer confidence and in turn drive sales. The online retailer of photography, digital and computer products is using Social Proof

10/11/2015 | Retail Technology | Read More

Fresh Relevance cart abandonment solution achieves 8.6% sales uplift for Manillo.dk

Manillo.dk is a daily deal website selling a wide range of consumer products to customers in Denmark. The site is ranked number one in its sector by Trustpilot and attracts high volumes of traffic to the site each month, but like most retailers

21/07/2015 | Retail News, Retail Technology, Retailer News | Read More

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