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Fujitsu’s CTO for retail and hospitality shares top predictions for 2021

Fujitsu’s CTO for retail and hospitality shares top predictions for 2021

The Covid-19 pandemic has significantly impacted the UK economy – and no sector more-so than retail. The high street has been left near-empty for most of the year, while online retailers and marketplaces have continued to grow as they’ve been

14/01/2021 | Comment, Opinion Time | Read More

Digital transformation is driving unstoppable shifts in retail, Fujitsu study confirms

In terms of DX technology choices, Cloud is an increasingly important component of ICT processing in retail. Software-as-a-Service (SaaS) is the most popular application source (32%). But significant numbers of retailers are sticking with in-house processing (24%) or off-the-shelf enterprise applications (18%).

08/07/2020 | Data Time, Research | Read More

UK retailers see digital technology as essential to customer service and long-term success, finds Fujitsu

The vast majority of UK retail leaders (79 percent) believe that putting customers first will determine their long-term success, while a similar amount (84 percent) cite ‘trust’ as an important factor for maintaining strong customer relationships. This is according to

04/02/2019 | Data Time, Research | Read More

Businesses struggle to balance demands of employees, customers and society, Fujitsu finds

Business leaders are struggling to cope with the demands of the three groups they need to serve in order to deliver success: employees, customers and the wider society. The majority of organizations (60%) currently prioritize the needs of their employees

18/10/2018 | Data Time, Research | Read More

Fujitsu opens connected Retail Experience Centre in Dublin

Fujitsu today announces the opening of a Connected Retail Experience Centre in Dublin, Ireland. The centre is focused on enabling retail and hospitality customers to increase in-store productivity, improve customer experiences and expand customer bases while reducing costs. A live

26/09/2018 | Retail News, Retail Technology, Retailer News | Read More
Specsavers to drive digital infrastructure transformation with Fujitsu

Specsavers to drive digital infrastructure transformation with Fujitsu

Fujitsu today announces that Specsavers, the British optical retailer, has signed a £17.6million deal that will see Fujitsu transform Specsavers’ in-store technology in its 1,179 stores across Europe to enhance both customer experience and employee environment. The transformation programme will enable

25/04/2017 | Retail News, Retail Technology, Retailer News | Read More
Amazon’s move into brick & mortar convenience stores will more than inconvenience rivals, says ParcelHero

Amazon’s move into brick & mortar convenience stores will more than inconvenience rivals, says ParcelHero

Amazon’s shock plans to move into physical brick and mortar grocery stores spells more bad news for beleaguered supermarkets, says e-commerce delivery expert ParcelHero. Amazon, the nemesis of high street stores everywhere, is reported to be abandoning its online-only model to

12/10/2016 | Retail News, Retailer News | Read More
Fujitsu has five top predictions for the retail and hospitality sector in 2016

Fujitsu has five top predictions for the retail and hospitality sector in 2016

Rupal Karia, managing director of retail and hospitality, UK and Ireland, shares his predictions for the retail sector in 2016

17/12/2015 | Comment, Opinion Time | Read More

British American Tobacco extends partnership with Fujitsu to support employees globally

British American Tobacco, the international tobacco group, has chosen Fujitsu to support its Office 365 deployment and deliver ongoing support of this new service across 140 countries and 15 different languages around the world. Through using Office 365, British American Tobacco will

29/10/2015 | Manufacturer news, Retail Technology | Read More

Retailers get mobile: Fujitsu launches specially designed tablet for retailers

Fujitsu has launched its STYLISTIC V535R Retail Tablet, the latest addition to Fujitsu’s tablet offering portfolio, designed to withstand a demanding retail environment, delivering improved customer service and boosted staff productivity. Unlike consumer tablets, the device is claimed to be

21/08/2015 | Retail News, Retail Technology, Retailer News | Read More
Bidvest Foodservice chooses Fujitsu to overhaul and manage its IT infrastructure

Bidvest Foodservice chooses Fujitsu to overhaul and manage its IT infrastructure

Bidvest Foodservice, a leading food service wholesale distributor across the UK, has chosen Fujitsu to host and manage its IT infrastructure and provide an IT service desk for Bidvest Foodservice employees. Fujitsu initially won a five year contract with the company in

29/07/2015 | Manufacturer news, Retail Technology | Read More
Click and collect is third most popular digital service, reports Fujitsu

Click and collect is third most popular digital service, reports Fujitsu

Click and collect is third most popular digital service, behind online banking and online shopping, according to new research from Fujitsu. The study into the UK’s digital landscape highlights retail as a sector at the forefront of digital services but one which

15/01/2015 | Data Time, Research | Read More
Fujitsu has trio of top retail trends for 2015

Fujitsu has trio of top retail trends for 2015

Fujitsu has predicted what it thinks will be the key trends for the retail industry in 2015 1. Use of contactless will be driven by improvements in security There are now 43m contactless cards in the UK with TFL recently

18/12/2014 | Retail News, Retailer News | Read More
Food City speeds customer transactions with new Fujitsu self-checkout solution

Food City speeds customer transactions with new Fujitsu self-checkout solution

Fujitsu, a leading information communication technology (ICT) company, has announced the successful completion of a customer pilot test of the FUJITSU U-Scan Genesis II Self-Checkout Solution with Food City, K-VA-T Food Stores in the US. The U-Scan Genesis II hardware and

09/12/2014 | Retail News, Retail Technology, Retailer News | Read More

Pundits and predictions for Black Friday and Cyber Monday flood into Retail Times

Retail Times has been inundated by pundits and predictions for retail trading tomorrow. Here’s a flavour of the latest sales forecasts and tips for success Craig Sears-Black, UK managing director of Manhattan Associates, said: “A new retail trend is showing that some of Britain’s

27/11/2014 | Retail News, Retailer News | Read More

​Fujitsu partners with OnCue Technologies to deliver in-aisle point-of-information systems

Fujitsu, a leading information communication technology (ICT) company, has announced an international distribution and license agreement with OnCue Technologies, a developer of in-aisle point-of-information solutions that are designed to enhance the consumer shopping experience. Through this relationship, Fujitsu will resell OnCue

29/07/2014 | Retail News, Retail Technology, Retailer News | Read More
Halfords puts Fujitsu in the driving seat of its IT estate

Halfords puts Fujitsu in the driving seat of its IT estate

Halfords has awarded a three-year contract to Fujitsu to provide ongoing IT maintenance and support for Halfords 465 stores across the UK & Ireland. The move supports Halfords’ wider business objective of IT becoming an enabler for future growth. Halfords has

09/04/2014 | Retail News, Retail Technology, Retailer News | Read More
Auchan launches hybrid Fujitsu checkout in four hypermarkets

Auchan launches hybrid Fujitsu checkout in four hypermarkets

French retail group, Auchan, has launched a hybrid checkout solution from Fujitsu, which can switch from self-checkout to cashier-operated mode, in four hypermarkets. Branded as Trolley Express in Auchan, the U-Reverse Fujitsu POS solution is designed for flexibility in queue

17/02/2014 | Retail News, Retail Technology, Retailer News | Read More
Fujitsu introduces omni-channel Point of Service (PoS) application

Fujitsu introduces omni-channel Point of Service (PoS) application

Fujitsu has launched an omni-channel Point of Service (PoS) application, which it claims allows retailers to significantly increase revenue while reducing IT costs. FUJITSU Retail Solution Market Place achieves this by supporting enterprise-wide transaction and order fulfilment to deliver a consistent

13/01/2014 | Retail News, Retail Technology | Read More
European retailers at crossroads in improving efficiency and customer experience

European retailers at crossroads in improving efficiency and customer experience

Retailers across Europe are at a crossroads, facing the dilemma of increasing operational efficiency while also improving customer experience and aware that achieving both is not possible, according to a new survey by Fujitsu. It found that almost 60% of respondents

20/06/2013 | Data Time, Research | Read More
Store will remain the hub for engaging with connected customers, Fujitsu finds

Store will remain the hub for engaging with connected customers, Fujitsu finds

Stores will continue to be the hub for retailer engagement with connected customers despite the rise of online and mobile commerce across Europe, according to a new survey of European retail managers commissioned by retail solutions provider, Fujitsu. The Fujitsu Pan-European

23/05/2013 | Data Time, Research | Read More
Fujitsu launches point of sale solution to give retailers access to entire inventories

Fujitsu launches point of sale solution to give retailers access to entire inventories

Fujitsu has a launched a point of sale solution, which it claims will enable retailers to introduce in-store access to a multi-channel customer experience including online, mobile and catalogue. Anticipated to deliver significant benefits in terms of customer service, front-office

05/02/2013 | Retail equipment, Retail Technology, Services Time | Read More

Retailers failing to keep up with pace of change, claims new Fujitsu report

Business leaders in the UK are failing to keep up with the increasing rate of change, placing companies at risk from factors such as reduced turnover and hostile takeover, according to a new report commissioned by Fujitsu. The Fit to

28/05/2012 | Data Time, Reports | Read More

Fujitsu widens market for self-checkout with new compact model

Fujitsu claims to be bringing self-checkout technology to a wider retail audience with the launch of its U-Scan Compact self-checkout. According to the company, the self-checkout unit has a smaller footprint, offers flexible transaction options and a build to order

16/01/2012 | Retail equipment, Retail Technology, Services Time | Read More

Fujitsu offers retailers flexibility with new point-of-sale solution

Fujitsu has launched a new point-of-sale solution, which it claims provides UK retailers with powerful performance, flexibility and connectivity in a more environmentally sustainable retailing platform. Incorporating Intel’s second Generation Core i3, i5 and Pentium processors, the third release of

01/12/2011 | Retail equipment, Retail Technology, Services Time | Read More

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