A good Google review rating from customers is more important for restaurants, and more likely to draw in more customers, than a good health and safety rating, according to new research from Durham University Business School.
Local businesses are core to our communities, but the impact of Covid-19 has been tough on business owners and the surrounding community. As part of Google's commitment to supporting local businesses in the UK, new research conducted by YouGov on
Google and Kantar today unveil research into customer experience across online retailers, analysing 33,500 online shoppers across 17 countries (2,000 UK consumers). The research demonstrates the need for retailers to innovate and improve experience at an ever-increasing rate, as it
NearSt, a London retail technology start-up founded by two former advertising executives, has struck a partnership with Google to make it easier for shoppers to find out what is available before heading to their local stores.
Feefo, the global reviews and customer insights platform, has become a Google partner, cementing its position as a leader in review-based advertising.
The world’s first Video Surveillance as a Service (VSaaS) platform – Ocucon – is set to launch an innovative new video pixelation service. Developed in partnership with Google, Ocucon Pixelate harnesses the power of artificial intelligence to deliver the first
By 2020, two thirds or c.£43bn of UK e-commerce purchases will be made on a smartphone, as the value of mobile transactions trebles from £13.5bn in just four years. This is according to a new report from OC&C Strategy Consultants,
In my opinion: performance matters more than ever on this side of the retail ‘looking glass’, says Varnish Software
Retail isn’t just changing; it’s traversing ‘through the looking glass’ to a place where everything is different. New technologies, the global economic crisis and changing shopping habits have fuelled this journey. Omnichannel, for years a fashionable buzzword, is now manifesting
SAP SE today launched the SAP Anywhere software in the UK. The new front-office solution is designed specifically to help meet the dynamic needs of small businesses and is said to provide everything a small business requires to run its
Christmas 2015 was a digital one for UK retailers, according to the BRC-Google Online Retail Monitor for Q4 2015. Helen Dickinson, chief executive, British Retail Consortium, said: “The final quarter of the year was very much a digital one. The internet
University of Edinburgh Business School has announced a new partnership with Europe's leading specialist electrical and telecommunications retailer and services company, Dixons Carphone. The educational tie-up will champion and develop the role of data science and analytics in business education.
Mobile critical for UK small businesses to compete against big retailers during Black Friday, says Google
Google today revealed data to show that for small businesses to win against big retail on Black Friday, it is crucial they adjust to the mobile web quickly. Last year, close to 30% of retail revenue was driven by mobile,
Asda has launched a virtual reality (VR) Halloween experience on YouTube. The video – which follows the adventures of four trick-or-treating children who wander into a haunted house – is a 360-degree video, perhaps a media first for grocery brands
Retail Times has teamed up with ChannelAdvisor to help online retailers expand their reach and grow sales. In the latest e-book – SEO for Online Retailers: Frequently Asked Questions – ChannelAdvisor provides the low down on search engine optimisiation, a
Retail Tech Matchup is delighted to announce that Google, Smedvig Capital and Ometria are to present at it’s quarterly investment MatchUp event. This marquee industry event is dedicated to bringing retail professionals, investors and startups together. The Matchup event will showcase innovative retail tech
The first study analyzing the impact of Google’s mobile update has revealed confusion and concern amongst many businesses at the inconsistent and unpredictable impact the update had caused. The study of 2000 SMEs (small and medium sized businesses) across the
ChannelAdvisor is lifting the lid on the benefits of retargeting in an exclusive free download for Retail Times. The e-book – The Missing Marketing Link – An Introduction to Retargeting – reveals how an effective retargeting strategy can help retailers
Google has launched the Consumer Barometer 2014, a free tool for planners looking to understand and compare how people use the internet around the world. Now in its fourth year, it is claimed to be the best of its kind
Sainsbury’s has launched an interactive mobile and online tool in partnership with Google to give people practical help and inspiration on using up ingredients that can often lay forgotten at the back of the fridge or cupboard. Sainsbury’s Food Rescue aims to
New research from Google reveals 94% of UK smartphone users have needed to call a business directly when searching for information on a smartphone. Of the 1,500 respondents surveyed, just under one third (32%) regularly need to call a business when
UK retailers have enjoyed double and triple digit rises in online searches from key export markets, according to new data from the BRC and Google. Helen Dickinson, director deneral, British Retail Consortium, said: “The UK is the world’s second biggest online
Retail search volumes grew 12% in the third quarter of 2013 compared with the same quarter a year earlier, according to the latest BRC-Google Online Retail Monitor. Search volumes on tablet devices outpaced those on any other device, increasing 100% compared
Marketing events specialist, Interactions Marketing, has tied up with Google to use the search engine’s cloud solution for big data analysis plus visual analytics software to predict the impact of weather on retail sales. Using Google BigQuery and Tableau’s visual
Sheryl Sandberg, COO of Facebook and eighth on the Fortune’s list of The 50 Most Powerful Women in Business, has written a book offering her insights on women, work, family and ambition. Lean in was developed from Sandberg’s provocative and
Paid for Product Listing Ads (PLAs) on Google have increased their share of total click searches since their launch in the US in October 2012, according to research by digital ad management platform provider Marin Software. It found the click