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IMRG responds to potential government proposals for an online sales tax

In response to the possible announcement of taxes on online sales and deliveries in Wednesday’s budget, Justin Opie, managing director, and Andy Mulcahy, strategy and insight director, IMRG, make the following comment. IMRG is the UK association for online retail.

03/03/2021 | Comment, Opinion Time | Read More

UK cross-border e-commerce sales rise by 57% in 2020, reveals new data from IMRG and Global-e

There was an overall 57% year-on-year (YoY) increase in outbound ecommerce sales from the UK in 2020, with the peak holiday trading period in November experiencing a 42% YoY like-for-like surge in international cross-border online sales compared to the same

20/01/2021 | Data Time, Research, Retail News | Read More

Black Friday sales strong online…now comes the delivery test, says IMRG

Online retail sales growth on Black Friday was very strong this year, coming in at +38%, with the full Black Friday week (defined as an eight-day period, Mon 23 – Mon 30 November) seeing growth of +30%. That figure is

03/12/2020 | Data Time, Research | Read More

First week of November sees huge uplift in online sales, IMRG reports

In a clear sign that Christmas and Black Friday shopping has been pulled forward, retailers recorded a huge uplift in online sales for week commencing 1 November, with sales growth up +61%, the highest year-on-year rate since June and fourth-highest this year.

17/11/2020 | Data Time, Research | Read More

Retailers braced for huge online growth during Black Friday, IMRG reports

With non-essential stores now closed until December, IMRG is forecasting online retail sales growth in the range of +35-45% during the Black Friday peak trading period (23-30 November).

09/11/2020 | Data Time, Research | Read More

IMRG Black Friday and Christmas online retail sales forecast

IMRG’s online retail sales forecast for the Black Friday period 2019 is for growth of 2-3%, but with a very real possibility it could be flat. IMRG's December online retail forecast is for growth of 1-2%.

13/11/2019 | Data Time, Research | Read More

IMRG: early ‘Blackvember’ campaigns pull Black Friday online spend down versus forecasts

£1.49bn was spent with UK online retailers on Black Friday 2018, which was up +7.3% on the same day last year. Andy Mulcahy, strategy and insight director, IMRG: “While the amount spent on UK online retail sites on Black Friday was

27/11/2018 | Retail News, Retailer News | Read More

Brits buy back-to-school early: YouGov, IMRG and Ingenico

Brits are top of the class when it comes to kitting out for the new school year, with more than half completing their new school-year shopping a month before the autumn term starts, according to new online research from YouGov

30/08/2018 | Data Time, Research | Read More

Solid first-quarter growth for online retail orders, reports IMRG

Online retail delivery order volumes were up +9.6% year-on-year in March, according to the latest data from the IMRG MetaPack UK Delivery Index.

01/05/2018 | Data Time, Logistics, Online food retailing, Online non-food retailing grocers, Online retailing specialist, Reports, Research, Retail News, Retail Technology, Supply chain | Read More

Online retail spend on Christmas Day will reach £844m, IMRG reports

IMRG estimates that online retail spend on Christmas day will reach £844m, which represents a 6.3% uplift on the same day in 2016, when spend hit £794m.   Online shopping on Boxing Day is also forecast to exceed a billion for the

19/12/2017 | Data Time, Research | Read More

UK online retail sales rose +11.7% to £1.39bn on Black Friday, IMRG reports

The amount spent on UK online retail sites on Black Friday 2017 was up +11.7% to £1.39bn, according to data from IMRG. This was ahead of the original forecast of +9% growth for the day. Of that spend, 39% was completed

28/11/2017 | Data Time, Research | Read More

New IMRG report uncovers shopper perceptions of how customer data is used by retailers

The benefits to retailers of having a single view of customer (SVC) is clear. Shoppers can engage with a retailer through a wide and ever-growing range of devices — desktops, laptops, tablets, smartphones, consoles, TVs. Not to mention in-store, of

02/06/2017 | Data Time, Reports | Read More

Over a quarter of UK consumers wait for sales to shop, IMRG research finds

Over one in four people (27%) say they ‘always’ or ‘usually’ wait for sales to kick in before they shop, according to new research conducted by IMRG, the UK online retail association, and digital insights company Toluna.

15/11/2016 | Data Time, Research | Read More

IMRG and Barclaycard offer small businesses top tips to make the most of peak

With Black Friday on the horizon, IMRG and Barclaycard have teamed up to launch a mini report advising small businesses on how to make the most of the peak trading period. Businesses of all sizes will be thinking of how to

26/10/2016 | Data Time, Reports | Read More
Click and collect is a ‘must have’ option for online retailers to maximise their potential at peak, IMRG finds

Click and collect is a ‘must have’ option for online retailers to maximise their potential at peak, IMRG finds

Released today, a new report from IMRG, commissioned by CollectPlus, predicts that click and collect options – in-store, parcel store and lockers – will continue to increase in popularity at a growth rate of 20% per year. The IMRG CollectPlus UK Click &

27/04/2015 | Data Time, Research | Read More
Levels of on-time delivery performing well in 2015,  IMRG and MetaPack Delivery Index shows

Levels of on-time delivery performing well in 2015, IMRG and MetaPack Delivery Index shows

Online retail delivery volumes were up 11.9% year-on-year in February according to IMRG and MetaPack. This now means that UK online retail parcel volumes have risen by 10.5% in the first two months of the year compared with 2014 –

27/03/2015 | Data Time, Research | Read More
Mobile accounts for 40% of all online retail sales, IMRG and Capgemini reveal

Mobile accounts for 40% of all online retail sales, IMRG and Capgemini reveal

The shift toward using mobile devices for shopping online continues, with 40% of UK online retail sales in Q4 2014/15 (November– January) completed through tablets and smartphones, according to the latest research from IMRG and Capgemini. This figure is up from 37%

26/02/2015 | Data Time, Research | Read More

Consumer spend on Manic Monday hit £666m, Experian and IMRG show

Consumer spend on Manic Monday – 8 December – hit an estimated £666m as a result of online deals to drive interest combined with consumer concerns about delivery dates, according to data from Experian and IMRG. Researchers also found online traffic on Manic Monday saw

10/12/2014 | Data Time, Research | Read More

IMRG launches Cross-Border Trading Passport to support e-merchants with international expansion

IMRG, the industry association for UK e-retail, is pleased to announce the launch of the UK Cross-Border Trading Passport. Supported by the UK’s leading provider of e-fulfilment logistics services, Norbert Dentressangle, the UK Cross-Border Trading Passport is an A-Z guide

13/10/2014 | Research, Retail News | Read More

Wholesalers must embrace B2B e-commerce, says new Maginus white paper

Maginus, a rovider of multi-channel solutions for retail & B2B distribution companies, has launched a white paper – Wholesale in an Online World – in association with IMRG and Redsock consulting, to highlight the lucrative market B2B e-commerce presents but also the dangers for companies

13/08/2014 | Data Time, Research | Read More

Multi-channel retailers outperforming pureplays in mobile devices, IMRG Capgemini finds

High street/multi-channel retailers with a physical store presence delivered stronger growth in m-commerce sales during the first half of 2014 compared with their online-only counterparts, according to the latest research by IMRG and Capgemini. The multi-channel merchants recorded 79% year-on-year

06/08/2014 | Data Time, Research | Read More
Over one third of retail sales now made via mobile device, IMRG Capgemini reveals

Over one third of retail sales now made via mobile device, IMRG Capgemini reveals

Over a third of all online sales are now made on a mobile device (smartphones and tablets) as m-commerce continues to increase its share of the UK e-retail market, according to the latest results from the IMRG Capgemini Quarterly Benchmarking.

28/05/2014 | Data Time, Research | Read More

Shoppers to spend twice as much on mobile at Christmas, IMRG/Capgemini data finds

Shoppers are expected to spend £2.9bn through mobile devices (smartphones and tablets) on UK retail sites this December, according to new data from IMRG and Capgemini, twice as much as the £1.45bn spent over the same period in 2012. This follows

09/12/2013 | Data Time, Research | Read More
Tipping point reached in e-retail, as mobile accounts for all online growth, Index finds

Tipping point reached in e-retail, as mobile accounts for all online growth, Index finds

New figures from IMRG and Capgemini reveal a tipping point has been reached in online retail as the digitisation of the consumer has resulted in all online growth now coming from sales via mobile devices (smartphones and tablets). For the first time,

24/09/2013 | Data Time, Research | Read More
Percentage of online sales completed by mobile doubles within a year, figures find

Percentage of online sales completed by mobile doubles within a year, figures find

The percentage of online sales completed through a mobile device (smartphones and tablets) has doubled in the space of a year according to figures from IMRG and Capgemini, illustrating just how quickly the popularity of using mobile devices for online

03/09/2013 | Data Time, Research | Read More
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