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Top packaging and brand professionals to present at Packaging Innovations’ Learnshops programme

Top packaging and brand professionals to present at Packaging Innovations’ Learnshops programme

A prestigious line-up of packaging and brand professionals has been unveiled by Easyfairs, show organisers of Packaging Innovations, Empack and Label&Print, for its Learnshops programme. Keynote speakers include Weetabix, Innocent Drinks, Kraft Heinz, Britvic, Taylors of Harrogate, John Lewis, Wilkos,

04/01/2016 | Events, Exhibitions, Services Time | Read More

Facial tracking shows most engaging high street Christmas ads are Harvey Nichols and Kwik Fit

Harvey Nichols and Kwik Fit produced the most engaging Christmas ads by high street retailers, according to Realeyes’ annual Christmas study, which measures how people feel while they watch ads by tracking their facial expressions. John Lewis – last year’s winner

15/12/2015 | Retail News, Retailer News | Read More

John Lewis brings caller ID to your front door with investment in IoT start-up

John Lewis is bringing the next innovation in connected home technology to the high street, as it today announces that Peeple, an Internet-of-Things (IoT) hardware and software startup, is the winner of this year’s JLAB, the retailer’s technology business accelerator. Peeple

30/09/2015 | Retail News, Retail Technology, Retailer News | Read More
John Lewis improves online customer experience with Oracle Commerce

John Lewis improves online customer experience with Oracle Commerce

John Lewis, the UK’s largest department store retailer, has improved the online experience for its johnlewis.com customers since expanding its deployment of Oracle Commerce in March 2015. Enhanced search capabilities are producing more relevant results, in turn reducing drop-out rates and increasing conversion. John

24/09/2015 | Retail News, Retail Technology, Retailer News | Read More
Heyland & Whittle: a great British soap [and fragrance] story

Heyland & Whittle: a great British soap [and fragrance] story

Visitors to this year’s Chelsea Flower were guaranteed to come out smelling of roses and for more than one reason. The quintessentially British soap and fragrance brand, Heyland & Whittle, donated the hand washes and lotions used in all of

31/07/2015 | health and beauty, Manufacturer news, Product Time | Read More
John Lewis boosts technology offer with new mobile strategy

John Lewis boosts technology offer with new mobile strategy

John Lewis and Vodafone UK have announced a partnership to sell mobile contracts through selected John Lewis shops. In addition, John Lewis is boosting its technology offering with a new mobile strategy, offering over 25 SIM free mobile handsets which

25/06/2015 | Retail News, Retailer News | Read More
AO.com ousts John Lewis as Britain’s Best Retailer for customer satisfaction in Verdict Awards

AO.com ousts John Lewis as Britain’s Best Retailer for customer satisfaction in Verdict Awards

AO.com has won Verdict’s prestigious Best Retailer Award for 2015, showing that selling online only is no longer a barrier to delivering great customer satisfaction. The electricals pureplay retailer won the accolade at Verdict’s Customer Satisfaction Awards, which were held

19/06/2015 | Retail News, Retailer News | Read More
John Lewis takes in-store services online with BookingBug

John Lewis takes in-store services online with BookingBug

In-store services across every John Lewis store can now be booked online for the first time using BookingBug’s scheduling platform. These 12 services include everything from personal shoppers to home design consultancies. Since being deployed online bookings are reported to

12/05/2015 | Retail News, Retail Technology, Retailer News | Read More
Amazon, Marks & Spencer and John Lewis are most “meaningful” UK brands, new Havas study reports

Amazon, Marks & Spencer and John Lewis are most “meaningful” UK brands, new Havas study reports

Amazon, Marks & Spencer and John Lewis are the UK’s most meaningful brands, according to a new study which ranks brands by their impact on consumer wellbeing and their personal finances. Online retail giant Amazon secured the top slot in the UK retail

28/04/2015 | Data Time, Research | Read More

John Lewis’s JLAB accelerator for start-ups returns for 2015

John Lewis today announces the 2015 launch of JLAB, its start-up accelerator run in association with technology entrepreneur Stuart Marks’ investment fund L Marks. The JLAB accelerator is designed to bring the world’s foremost innovators together with one of the UK’s

25/03/2015 | Retail News, Retail Technology, Retailer News | Read More

John Lewis selects Stibo Systems to optimise omni-channel strategy

UK department store John Lewis has selected Stibo Systems’ award-winning product information management (PIM) solution as a key part of its omni-channel retail strategy. By delivering highly accurate and specific product information, consistently across all of the retailer’s channels, Stibo Systems’ STEP

19/01/2015 | Retail News, Retail Technology, Retailer News | Read More
Selective technology, creative click and collect, and rethinking stores are priorities for next year, Kantar Retail and law firm report

Selective technology, creative click and collect, and rethinking stores are priorities for next year, Kantar Retail and law firm report

UK retailers must focus on seven key pillars for success in 2015 – as outlined in a new report, ‘Winning the Retail Battle in 2015’, released this week by retail insight specialist Kantar Retail and global law firm Squire Patton Boggs.

13/01/2015 | Data Time, Reports | Read More
John Lewis is most loved Christmas ad – but Lidl most likely to make shoppers buy, finds Millward Brown

John Lewis is most loved Christmas ad – but Lidl most likely to make shoppers buy, finds Millward Brown

The UK’s most enjoyed and best-loved Christmas TV advertising of 2014 is John Lewis’s Monty the Penguin, according to research carried out by Millward Brown. Lidl’s Surprises ad proved to be the most persuasive, with respondents saying it made them more likely to

10/12/2014 | Data Time, Research | Read More
John Lewis, M&S, LK Bennett, Coast, French Connection and Topshop join virtual shopping centre, intu.co.uk

John Lewis, M&S, LK Bennett, Coast, French Connection and Topshop join virtual shopping centre, intu.co.uk

John Lewis, Marks & Spencer, LK Bennett, Coast, French Connection, Topshop, Boots and Burton are some of the latest brands to go live on intu.co.uk as part of its new online affiliate programme. The website is the UK’s first virtual shopping centre

09/12/2014 | Online retailers, Online retailing specialist, Retail News, Retailer News | Read More
John Lewis will still win the battle of the Christmas ads, claims Oxford academic

John Lewis will still win the battle of the Christmas ads, claims Oxford academic

As the big stores and supermarkets saturate TV schedules and the internet with their blockbuster Christmas advertisements, an Oxford academic argues many of them miss the point – and might even be counter-productive –  by failing to understand their customers’

28/11/2014 | Retail News, Retailer News | Read More
John Lewis’s ‘Monty’ ad sets Christmas benchmark but retailer has missed a trick, claims Eagle Eye

John Lewis’s ‘Monty’ ad sets Christmas benchmark but retailer has missed a trick, claims Eagle Eye

Steve Rothwell, founder of Eagle Eye Solutions, believes John Lewis may have missed a trick in its 2014 Christmas advertising campaign John Lewis has once again set the benchmark with its annual Christmas advert, generating a press and social media frenzy of activity

19/11/2014 | Comment, Opinion Time | Read More
KNAPP and John Lewis scoop two trophies in European Supply Chain Excellence Awards

KNAPP and John Lewis scoop two trophies in European Supply Chain Excellence Awards

In a year of activities to commemorate 150 years in business, John Lewis has another reason to celebrate: the UK’s largest department store retailer has scooped two awards with its logistics automation supplier, KNAPP, at the European Supply Chain Excellence

17/11/2014 | Awards, Logistics, Retail News, Retailer News, Services Time | Read More
Marks & Spencer pips John Lewis in poll for best retail Christmas adverts, City Numbers research shows

Marks & Spencer pips John Lewis in poll for best retail Christmas adverts, City Numbers research shows

New research from City Numbers has revealed consumers rate Marks & Spencer as the best retailer for Christmas marketing campaigns, beating John Lewis into second place. The survey, which looked into consumer attitudes to Christmas marketing, put Aldi, in third place, followed

14/11/2014 | Data Time, Research | Read More

John Lewis and Microsoft launch magical in-store experience to support Christmas ad campaign

Microsoft and John Lewis have announced the launch of ‘Monty’s Magical Toy Machine’, a  new approach to extending the reach of online creative campaigns with immersive, technology enabled, in-store experiences that brings children’s toys ‘to life’ using a Kinect 2-enabled

10/11/2014 | Retail News, Retail Technology, Retailer News | Read More

M&S, Tesco and John Lewis are most authentic brands in UK, study finds

Retailers are king, in the eyes of British consumers. In research released today, the top 10 most authentic brands, named unprompted by consumers, are dominated by well-known high-street names, such as M&S, Tesco, John Lewis, Asda and Waitrose. The research

29/10/2014 | Data Time, Research | Read More

John Lewis partners with gift card company, One4all

One4all, the multi-retailer gift card company, has announced that leading department store John Lewis has become the latest of its portfolio of partners, giving One4all customers even more options when spending their gift card. The One4all Gift Card is a

22/10/2014 | Retail News | Read More
Tesco grocery home shopping managing director and John Lewis IT director to present at RBTE 2015

Tesco grocery home shopping managing director and John Lewis IT director to present at RBTE 2015

John Roberts, CEO & founder, ao.com; Simon Belsham, managing director, Grocery Home Shopping, Tesco.com; Catriona Marshall, CEO; Hobbycraft and Paul Coby, IT Director, John Lewis are lined up as keynote speakers at RBTE 2015. Key issues and challenges will be

20/10/2014 | Conferences, Events, Exhibitions, Services Time | Read More
More than half of traffic to John Lewis website is from mobile devices but majority of sales are still in store, retailer reveals

More than half of traffic to John Lewis website is from mobile devices but majority of sales are still in store, retailer reveals

The second annual John Lewis Retail Report launches today, exploring a year’s worth of shopping data to reveal why and what consumers bought, and how they bought it in the last 12 months. Never before have shoppers been so comfortable with browsing and buying on

10/10/2014 | Data Time, Reports | Read More
Department store rivals fail to compete with John Lewis’s online strengths, reports Verdict

Department store rivals fail to compete with John Lewis’s online strengths, reports Verdict

John Lewis will extend its ecommerce lead in 2014 as the UK online department store market frontrunner, according to Verdict’s Department Store Retailing in the UK report. The retailer’s multi-channel proposition has propelled growth, and with Verdict forecasting the online

11/09/2014 | Data Time, Research | Read More
John Lewis completes roll out of click and collect service to CollectPlus network of convenience stores

John Lewis completes roll out of click and collect service to CollectPlus network of convenience stores

CollectPlus, the UK’s leading store-based parcel service, has completed the national roll-out of its click & collect service for John Lewis following a successful trial that began in September 2013. This means that every John Lewis customer in the UK who makes

19/08/2014 | Retail News, Retailer News | Read More
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