New research conducted on behalf of JRNI, the experiential relationship management (XRM) platform for scheduling and managing personalised experiences at scale, highlights how holiday shopping will be different this year.
Following Boris Johnson's announcement that it will now be obligatory for all retail staff to wear masks and that all COVID guidelines in shops will now become law with large fines issued to those not adhering, Hayley-Jayne Cone, chief customer
According to new research from Engine Insights, 47% of consumers are willing to visit a store this week. While most consumers are feeling ready, they’re still slightly anxious about getting back to shopping brick and mortar, amidst continued health concerns,
JRNI, formerly BookingBug, the enterprise SaaS scheduling platform for optimizing the customer journey, has released new research that identifies continued growth in online shopping and strength in omni-channel shopping. According to JRNI’s Third Annual Modern Consumer Research Report, US and