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KPMG: a third of consumers use savings to cover the costs of media subscriptions

Almost a third (29%) of individuals have struggled to pay for their media subscription services since the start of 2022, with people needing to borrow money or use savings to pay their bills according to new KPMG research. The survey

18/07/2022 | Data Time, Research | Read More

Good news for retailers as one in four shoppers plan to spend more on Black Friday bargains this year – new KPMG UK research reveals

British bargain hunters are bracing themselves for Black Friday sales events this week with one in four shoppers (24%) planning to spend more this year than last, according to new research by KPMG UK.

24/11/2021 | Data Time, Research | Read More

UK customer experience dips, but digital brands with clear ESG focus rally, finds new KPMG research

UK plc has seen year-on-year increases in customer experience over the last four years, even amid the challenging circumstances of lockdown. However, the latest research from the KPMG Nunwood Excellence Centre, now in its twelfth year, has revealed the first

18/11/2021 | Data Time, Research | Read More
KPMG: Budget offers temporary relief for retailers but lacks consumer confidence initiatives

KPMG: Budget offers temporary relief for retailers but lacks consumer confidence initiatives

Commenting on announcements made by the Chancellor in his Budget, Paul Martin, UK head of retail at KPMG, said: "Measures announced today by the Chancellor recognise the devastating impact that the pandemic has had on the High Street and go

03/03/2021 | Comment, Opinion Time | Read More

Severe drop in demand for retail staff at start of Q4, KPMG reports

The Report on Jobs, published today by KPMG and the REC, pointed to substantial declines in vacancies for both permanent and short-term retail workers in October.

05/11/2020 | Data Time, Research | Read More
UK customer experience improves despite COVID-19, but there’s a new customer to please, says KPMG

UK customer experience improves despite COVID-19, but there’s a new customer to please, says KPMG

UK Plc has rallied in the face of adversity: customer experience has improved for the third year running – up 3% year-on-year – despite the array of challenges presented by COVID-19.

15/07/2020 | Data Time, Research | Read More

Retailers must adapt to the post-COVID-19 consumer, KMPG research reveals

KPMG’s latest research stresses the vital need for retailers, and consumer businesses more broadly, to adapt to better serve customers post-COVID-19. The analysis reveals that consumers are feeling more financially constrained, are more digitally savvy, and place greater emphasis on

05/07/2020 | Data Time, Research | Read More
What to expect when non-essential retail stores re-open

What to expect when non-essential retail stores re-open

Commenting on non-essential retail stores re-opening from Monday 15 June, Paul Martin, UK head of retail at KPMG, said: “For those retailers that were deemed non-essential during the nation’s lockdown, the re-opening of stores on Monday 15 June mark a

12/06/2020 | Comment, Opinion Time | Read More
Outlook marred by uncertainty and risks of hard Brexit, says KPMG

Outlook marred by uncertainty and risks of hard Brexit, says KPMG

Despite some encouraging recent data, the continuing impact of the COVID-19 virus is expected to see the UK economy contract by 7.2% in 2020, with the economy unlikely to be able to fully restart until a vaccine or effective treatments

10/06/2020 | Comment, Opinion Time | Read More

KPMG: confidence figures and grocery sales outline COVID-19 impact

Commenting on the latest consumer datasets (GfK’s consumer confidence figures and Kantar’s grocery market share data) and what these say about how consumers and consumer businesses are coping with COVID-19, Linda Ellett, UK head of consumer markets at KPMG, said:

31/03/2020 | Comment, Opinion Time | Read More

KPMG: considerations for business directors in a challenging financial climate

“In the current environment of dramatically falling consumer demand and great uncertainty, those running the UK’s businesses will wish they had all the answers – but the truth is no one does. The best way to be armed for the

24/03/2020 | Comment, Opinion Time | Read More

Need for collaboration sees easing of competition laws to aid supermarkets

Commenting on the temporary relaxation of elements of competition law to allow supermarkets to work together during the COVID-19 crisis, Linda Ellett, UK head of consumer markets at KPMG, said: “The need for business collaboration and consumer consideration appears to

21/03/2020 | Retail News, Retailer News | Read More

Health, convenience and the environment shape the latest CPI basket of goods and services

Commenting on the latest CPI Basket of Goods and Services Annual Review from the ONS, Linda Ellett, UK head of consumer markets at KPMG, said:

16/03/2020 | Comment, Opinion Time | Read More

KPMG: vital consumer businesses take advantage of tools the Chancellor’s Budget offers, including R&D allowances

Commenting on the announcements from the Chancellor’s Budget from a consumer markets perspective, Linda Ellett, KPMG’s UK Head of Consumer Markets, said: “Outside of COVID-19, much of the focus during this week’s Budget was understandably on business rates, while movement

13/03/2020 | Comment, Opinion Time | Read More

KPMG: will consumer purse strings loosen post-Brexit?

Commenting on whether consumer spend might ‘normalise’ now that the UK has officially left the EU, Linda Ellett, UK head of consumer markets at KPMG, said: “Now that the UK has technically left the European Union, consumers will likely be

03/02/2020 | Comment, Opinion Time | Read More

KPMG: one in five UK businesses in financial stress

One in five UK businesses are financially stressed, with more than 1,000 companies in situations of acute distress, according to new research from KPMG.

14/01/2020 | Data Time, Research | Read More

Consumer businesses must look beyond mere points and rewards to attract and maintain customer loyalty, says KPMG

British consumers pay more attention to product quality and consistency, value for money and pricing, and customer experience, than they do mere points and rewards when determining their loyalty, according to new research by KPMG.

26/11/2019 | Data Time, Research | Read More

Retail staff vacancies fall sharply in July, KPMG and REC report

The Report on Jobs, published today by KPMG and the REC, indicated falling demand for both permanent and temporary retail staff in July.

08/08/2019 | Data Time, Research | Read More

KPMG: growth among consumer goods companies continues to slow

Organic growth for consumer packaged goods (CPG) businesses is slowing, according to the latest analysis by KPMG in the UK. Perhaps not surprising given that in a separate KPMG survey of senior consumer-focussed executives globally, many said that they were

18/06/2018 | Data Time, Retail Insight, Retail News | Read More

House of Fraser announces CVA proposal and plans to close half its stores

Commenting on the company voluntary arrangement (CVA) proposals filed with the Court of Session in Edinburgh on Wednesday 6 June and announced by House of Fraser today, Will Wright, restructuring partner at KPMG and a proposed supervisor of the CVAs,

07/06/2018 | Retail News, Retailer News | Read More

Consumer businesses need to balance growth with sustainable consumer finance

Commenting on the FCA’s proposed measures to support consumers by making credit costs more manageable, Linda Ellett, UK head of consumer markets at KPMG, said:

03/06/2018 | Data Time, Research, Retail News | Read More

KPMG appoints Linda Ellett as UK head of consumer markets

KPMG today announces the appointment of Linda Ellett as the firm’s new UK head of consumer markets.   As consumer businesses grapple with ever-changing consumer demand; understanding their role in society, as well as the impact of rapid-technological change, KPMG has

03/05/2018 | People | Read More

Casual dining burger brand, Byron, announces CVA proposal

Commenting on the company voluntary arrangement (CVA) proposal on the announcement by Byron Hamburgers, Will Wright, restructuring partner at KPMG and proposed 'supervisor' of the CVA, said: “Over the last 10 years, Byron has grown to become a stand-out name within

10/01/2018 | Food service, Foodservice, Retail News, Retailer News | Read More

Growth slowdown hits consumer goods companies, KPMG Barometer shows

Growth is becoming increasingly difficult for consumer packaged goods (CPG) companies, those that keep it simple stand the best chance of bucking the trend according to the latest Organic Growth Barometer from KPMG UK. KPMG’s 2017 Barometer found that the

04/10/2017 | Data Time, Research | Read More
Warmer weather set to fuel fashion, BBQs and DIY at Easter, says KPMG

Warmer weather set to fuel fashion, BBQs and DIY at Easter, says KPMG

Warmer weather is poised to fuel fashion, barbecue foods and DIY sales, according to Paul Martin, UK head of retail.

13/04/2017 | Retail News, Retailer News | Read More
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