Microsoft has formed a global strategic partnership with dunnhumby, the leader in customer data science, in a move that could transform the $5.9 trillion retail sector.
UK organisations risk falling behind oversees competition due to a lack of AI strategy, according to a new report unveiled today by Microsoft UK. In the face of significant disruption, the research reveals that 41 per cent of business leaders
Microsoft has hired retail industry veteran Shelley Bransten as the new corporate vice president of retail & CPG.
JDA Software today announced a strategic partnership with Microsoft to enable JDA to build cognitive SaaS solutions on the market-leading Microsoft Azure cloud platform. This will, in turn, accelerate JDA’s vision to deliver an Autonomous Supply ChainTM through an infusion
Microsoft Corp. and M&S have announced the signing of a strategic partnership focused on testing the integration of Microsoft AI technologies into M&S’ customer experience, stores and wider operations.
At Microsoft’s Build conference in Seattle, Starbucks took the stage to share how they’re innovating with Microsoft to help them create exceptional experiences – in the cloud and in the store – and enable partners (employees) to spend more time
Optimising the customer experience is the top opportunity for marketers in the year ahead, according to Adobe’s Digital Trends 2018 report. Presenting the results at Adobe’s Experience Forum this week, Sean Donnelly, analyst at Econsultancy, revealed 19% of the 12,795 marketers
Retail Times has teamed up with Hitachi Solutions and Microsoft to understand what UK retailers are doing to improve the customer experience in 2017.
Microsoft today announced a comprehensive national skills programme to boost digital skills and ensure the UK remains at the forefront of the global cloud-enabled economy. The multi-year strategy will provide training in both everyday digital literacy as well as targeted efforts
Half of all UK business leaders (50%) fear that their industries face significant digital disruption within the next two years, according to new research published by Microsoft today. The financial services sector, which employs 2.2 million people and contributes £66bn
KBH On-Train Media is launching KBH Digital, to develop and sell digital advertising solutions for on-train and on-platform Wi-Fi and entertainment portals. With KBH’s digital advertising platform, Union Street, brands can target specific audiences with display, video and sponsorship options while
Dixons Travel, a leading UK technology store, is now offering a Reserve and Collect service at Manchester Airport, making the airport experience quicker and easier out of the Northern gateway. The service, which is available to all Manchester Airport passengers,
Microsoft and John Lewis have announced the launch of ‘Monty’s Magical Toy Machine’, a new approach to extending the reach of online creative campaigns with immersive, technology enabled, in-store experiences that brings children’s toys ‘to life’ using a Kinect 2-enabled
Microsoft Corp has announced the next major update to its flagship ERP solution, Microsoft Dynamics AX 2012 R3, will be available globally from 1 May 2014. Designed to help businesses run an agile operation that exceeds their customers’ needs, engage with them on
More than two thirds (69%) of top retailers are using online sales or support chat as a customer service channel, according to a new whitepaper by contact centre specialist, TELUS International, in partnership with Kenna LLC. The paper, Live Chat Market Adoption –
Sainsbury’s has launched a food and drink channel on MSN UK, Microsoft’s portal. The channel is focused on food ideas and recipes and is said to be the first channel of its kind to be hosted on the sitel. Under
Brands need a combined search and social media strategy, according to a new report from the Internet Advertising Bureau (IAB), the trade association for digital marketing, and Microsoft Advertising. The report, Search and Social Media: making your brand stand out, provides
The European Interactive Advertising Association (EIAA), a pan-European trade organisation for sellers of interactive media and technology providers, has set up a group to develop consumer and market insight and is expanding its study of media consumption, Mediascope Europe. The