£133bn was spent online with UK retailers in 2016, the latest figures from the IMRG Capgemini eRetail Sales Index have revealed. This was £18bn more than the amount spent online in 2015 and meant that the Index registered growth of
Salmon, the global e-commerce consultancy in charge of online operations of some of the UK’s largest retail clients, has released some stats during the busy peak trading period of Black Friday week. Salmon predicted a lengthening of online purchases beyond just
A new study by LogMeIn, Inc. and research firm Vanson Bourne reveals that companies are falling woefully short when it comes to delivering a satisfying mobile experience for customers. The research showed that on average only 52% of respondents reported
Mobility is influencing customers and changing their expectations from retailers. It is integrated into their day to day lives and they want to expand it to every shopping experience. Nassar Hussain, managing director Europe and Africa at SOTI, looks at
The IMRG Capgemini eRetail Sales Index has revealed positive Q1 online sales growth of 15% (excluding travel) on the same period last year – when growth was up just 8%, the first time the Index had recorded a full quarter
Experian’s global fraud and Identity business, the leader in customer-centric identity and fraud solutions, attracted many of the leading security professionals from around the globe at Fusion Summit 2016, its annual client event.
Today at Mobile World Congress, Adobe has released its latest Adobe Digital Index data, revealing the most mobile countries of 2015. The year saw global share of visits to websites from mobile devices at 37%, a year-on-year (YoY) growth of
A major digital tipping point has been reached – with the percentage of UK online retail sales made through mobile devices (smartphones and tablets) exceeding 50% for the first time in Q4 2015/16, according to the latest IMRG Capgemini Quarterly
Technology is set to have an even bigger influence on British retail businesses and their product development strategies in 2016, with growth expected within omni-channels, financial and payment technology and Artificial Intelligence. In addition, the way big businesses discover and
Google today revealed data to show that for small businesses to win against big retail on Black Friday, it is crucial they adjust to the mobile web quickly. Last year, close to 30% of retail revenue was driven by mobile,
UK retailers could be missing out on as much as £1.2bn through abandoned mobile purchases, according to new research from e-commerce partner, Webloyalty. More than four in five UK consumers (85.7%) reveal that they have had to abandon a purchase
The latest figures from the IMRG Capgemini e-Retail Sales Index have revealed that UK online retail sales were up just 5% year-on-year (YoY) last month and down 6% on July. Whilst it follows a particularly strong August 2014 (18%), it does mark
By 2019, annual shopping via mobile will be worth as much as the amount spent in more than 30,000 UK shops, according to research from e-commerce partner Webloyalty. If you were to imagine this as the equivalent of a shopping
Fujitsu has launched its STYLISTIC V535R Retail Tablet, the latest addition to Fujitsu’s tablet offering portfolio, designed to withstand a demanding retail environment, delivering improved customer service and boosted staff productivity. Unlike consumer tablets, the device is claimed to be
Consultants at digital engagement specialist CoreMedia – the company that works with leading retail organisations including Homebase and Office Depot – have identified ‘Five steps to mobile marketing success’ – a guide designed to help retailers create great experiences that
The rise of smartphone technology is transforming not only the way we order takeaways in the UK, but also what we order, according to new research from Affinion and Conlumino. And, if trends continue, it could be the end of
The people of Denmark are said to be set for a retail revolution this year as mobile commerce leader Powa Technologiesteams up with AFA JCDecaux, a subsidiary of the world’s largest outdoor advertising corporation JCDecaux. Shoppers will be able to purchase
News that successful omni-channel retailer Argos has generated £1bn of m-commerce revenue in a year, should act as stark warning for other retail brands that fail to realise the power of mobile. That’s the message from experienced retailer Simon Howship,
The latest figures from the IMRG Capgemini e-Retail Sales Index have revealed that online sales grew 13% year-on-year in April – following an unprecedented four months of single-digit growth. April sales were up 4% month-on-month – a marked shift in the usual
Over the last two years Fortnum & Mason has delivered significant growth figures, in part due to new store openings such as Heathrow Terminal 5 and St Pancras, but also through an excellent online performance. In line with its continuing
Estimated to be worth over £400m to the gifts and greetings cards industry, Mother’s Day is one of spring’s biggest events for retailers. Rakuten Affiliate Network insights reveal that this year could be a ‘Mobile Mother’s Day’ after 2014 saw the number of
IBM Digital Analytics Benchmark found the UK leads mobile retail as it continues to increase over seasonal shopping periods. The summary of international online retail shopping data and trends from the 2014 November and December holiday season – analysing statistics from the
The shift toward using mobile devices for shopping online continues, with 40% of UK online retail sales in Q4 2014/15 (November– January) completed through tablets and smartphones, according to the latest research from IMRG and Capgemini. This figure is up from 37%
A major new study of online business sentiment by eBay reveals that small businesses are finally waking up the importance of a mobile strategy. Of the 307 eBay and other online business that partners YouGov spoke to, almost 1
uSamp, a leader in market research technology, has revealed the results of a new study which found that in-store market research on mobile delivers much richer insights than traditional desktop methodologies. The study, titled Are Mobile Insights Better than Online? reveals a
