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January enjoys strongest online order growth since 2013, IMGR MetaPack UK Delivery Index shows

Online retail delivery order volumes were up 20.6% year-on-year in January, according to the latest data from the IMRG MetaPack UK Delivery Index. This was the strongest January growth for online order volumes since 2013. During the same period, footfall fell

01/03/2018 | Data Time, Research | Read More
£2.5bn+ of online orders to be returned to retailers this Christmas, reports LCP Consulting

£2.5bn+ of online orders to be returned to retailers this Christmas, reports LCP Consulting

The continued surge in online shopping will see over £2.5billion of unwanted Christmas presents returned to retailers this year, with the majority returned between mid-December (following Black Friday) to mid-January. These figures are estimated by LCP Consulting, a BearingPoint company, that works

02/01/2018 | Data Time, Research | Read More
Hermes boosts Warrington Hub Capacity to 1m parcels per day

Hermes boosts Warrington Hub Capacity to 1m parcels per day

Hermes, a leading consumer delivery company, has completed the construction of a secondary sortation tier at its fully automated distribution hub in Warrington, providing the capability to process up to one million parcels a day. The purpose built, 15,000sq m, state-of-the-art

01/10/2015 | Retail News, Retailer News | Read More

One in five UK consumers have experienced problems with home deliveries in the last 12 months, JDA reveals

Figures released today from JDA’s latest Customer Pulse Report reveal nearly one in five (19%) UK consumers have experienced problems with home deliveries over the last 12 months. The survey of 3,139 U.K. adults revealed that of those consumers who experienced problems, 35% suffered from

12/06/2014 | Data Time, Research | Read More

Spar launches Adyen’s pay on delivery service, Shuttle, for online orders in the Netherlands

Spar customers in the Netherlands can now pay for their online orders upon delivery or collection with Shuttle, the Adyen mobile Point-of-Sale terminal (mPOS) for credit and debit card payments. The international retail chain has rolled out Shuttle across 54

24/02/2014 | Convenience and independent retailers, Retail News, Retail Technology, Retailer News | Read More
Sainsbury’s lifts market share and overtakes Asda as UK’s number two supermarket

Sainsbury’s lifts market share and overtakes Asda as UK’s number two supermarket

Sainsbury’s has increased its market share to 16.8%, the highest for a decade, and overtaken Asda as the UK’s second largest supermarket. Reporting interim results for the 28 weeks to 28 September 2013, Sainsbury’s posted a 1.4% increase in like-for-like

13/11/2013 | Retail News, Retailer News | Read More
Report tips click & collect to account for half of online grocery orders in EU by 2017

Report tips click & collect to account for half of online grocery orders in EU by 2017

Click & collect will account for every second online grocery order in the EU by 2017, according to a new report from ResearchFarm. Its Online Grocery Retailing in the EU 2014 study finds the European online grocery market grew by 129%

06/11/2013 | Data Time, Research | Read More

River Island extends home delivery contract on clothing and accessories with Hermes

River Island has awarded a contract extension to Hermes for the provision of home delivery for clothes, shoes and accessories ordered online. Under the agreement, Hermes will operate as an approved partner for the retailer’s standard delivery service handling significant

24/09/2013 | Retail News | Read More
UPS appoints Mozzali as manager of new e-commerce collection points business

UPS appoints Mozzali as manager of new e-commerce collection points business

UPS has announced Joe Mozzali, a 20-year UPS veteran and former vice president of strategy for UPS in Europe, the Middle East and Africa, will take on the newly-created position of Global UPS Access Points deployment manager. In this role, Mozzali will

06/09/2013 | People, Retail News | Read More
Asda accelerates multi-channel business with investment in click and collect and same day delivery for grocery (and makes foray into wholesaling)

Asda accelerates multi-channel business with investment in click and collect and same day delivery for grocery (and makes foray into wholesaling)

Asda is accelerating development of its multi-channel business with investment in click and collect for food and general merchandise and same day delivery on grocery home shopping. Announcing a 4.5% uplift in total sales, including petrol, to £22.8bn for 2012

24/04/2013 | Retail News, Retailer News | Read More

Shop Direct Group integrates sales channels with Teradata tool and scoops award

UK retailer Shop Direct Group has been presented with the Best Enterprise Solution award for retail technology in Europe for its implementation of Teradata analytic data solutions by the EHI Retail Institute in Germany. The recognition was made at EuroCIS 2013, Europe’s leading retail

25/02/2013 | Awards, Retail News, Retail Technology, Services Time | Read More
Spar UK launches Amazon lockers in nine stores and has plans for more

Spar UK launches Amazon lockers in nine stores and has plans for more

Spar claims to be leading the way in innovation in the symbol group sector by being among the first to include Amazon lockers in stores to allow customers to retrieve their Amazon.co.uk parcels at their local Spar store. The lockers are located

21/01/2013 | Convenience and independent retailers, Retail News, Retailer News | Read More

Collaborate and plan for a slick Christmas supply chain, says consultancy

Aligning promotion and production will be critical to ensure retailers’ festive season planning does not fall victim to the ‘golden quarter’ plights, claims Crimson & Co, a leading end-to-end supply chain consultancy. As the festive season creeps closer, organisations, especially those

20/11/2012 | Comment, Opinion Time | Read More

Shoppers prepared to pay delivery costs for convenience of online orders

Shoppers from across the UK are spending a total of £3.5bn per year – £136.00 for every household – on delivery charges for online shopping, but believe it’s a price worth paying, according to research commissioned by GPs tracking system

03/08/2012 | Data Time, Research | Read More
Maplin offers immediate delivery service for online orders via Shutl

Maplin offers immediate delivery service for online orders via Shutl

Electronics specialist Maplin has integrated the immediate delivery service for online ordering, Shutl, into its website. The partnership will enable Maplin’s online customers to have their orders delivered within as little as 90 minutes or choose a convenient one-hour delivery

21/02/2012 | Online retailers, Online retailing specialist, Retail News, Retailer News | Read More

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