Online retail delivery order volumes were up 20.6% year-on-year in January, according to the latest data from the IMRG MetaPack UK Delivery Index. This was the strongest January growth for online order volumes since 2013. During the same period, footfall fell
The continued surge in online shopping will see over £2.5billion of unwanted Christmas presents returned to retailers this year, with the majority returned between mid-December (following Black Friday) to mid-January. These figures are estimated by LCP Consulting, a BearingPoint company, that works
Hermes, a leading consumer delivery company, has completed the construction of a secondary sortation tier at its fully automated distribution hub in Warrington, providing the capability to process up to one million parcels a day. The purpose built, 15,000sq m, state-of-the-art
Figures released today from JDA’s latest Customer Pulse Report reveal nearly one in five (19%) UK consumers have experienced problems with home deliveries over the last 12 months. The survey of 3,139 U.K. adults revealed that of those consumers who experienced problems, 35% suffered from
Spar customers in the Netherlands can now pay for their online orders upon delivery or collection with Shuttle, the Adyen mobile Point-of-Sale terminal (mPOS) for credit and debit card payments. The international retail chain has rolled out Shuttle across 54
Sainsbury’s has increased its market share to 16.8%, the highest for a decade, and overtaken Asda as the UK’s second largest supermarket. Reporting interim results for the 28 weeks to 28 September 2013, Sainsbury’s posted a 1.4% increase in like-for-like
Click & collect will account for every second online grocery order in the EU by 2017, according to a new report from ResearchFarm. Its Online Grocery Retailing in the EU 2014 study finds the European online grocery market grew by 129%
River Island has awarded a contract extension to Hermes for the provision of home delivery for clothes, shoes and accessories ordered online. Under the agreement, Hermes will operate as an approved partner for the retailer’s standard delivery service handling significant
UPS has announced Joe Mozzali, a 20-year UPS veteran and former vice president of strategy for UPS in Europe, the Middle East and Africa, will take on the newly-created position of Global UPS Access Points deployment manager. In this role, Mozzali will
Asda is accelerating development of its multi-channel business with investment in click and collect for food and general merchandise and same day delivery on grocery home shopping. Announcing a 4.5% uplift in total sales, including petrol, to £22.8bn for 2012
UK retailer Shop Direct Group has been presented with the Best Enterprise Solution award for retail technology in Europe for its implementation of Teradata analytic data solutions by the EHI Retail Institute in Germany. The recognition was made at EuroCIS 2013, Europe’s leading retail
Spar claims to be leading the way in innovation in the symbol group sector by being among the first to include Amazon lockers in stores to allow customers to retrieve their Amazon.co.uk parcels at their local Spar store. The lockers are located
Aligning promotion and production will be critical to ensure retailers’ festive season planning does not fall victim to the ‘golden quarter’ plights, claims Crimson & Co, a leading end-to-end supply chain consultancy. As the festive season creeps closer, organisations, especially those
Shoppers from across the UK are spending a total of £3.5bn per year – £136.00 for every household – on delivery charges for online shopping, but believe it’s a price worth paying, according to research commissioned by GPs tracking system
Electronics specialist Maplin has integrated the immediate delivery service for online ordering, Shutl, into its website. The partnership will enable Maplin’s online customers to have their orders delivered within as little as 90 minutes or choose a convenient one-hour delivery
