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ParcelHero: 21 December is online shopping and shipping deadline

Don’t even think about leaving your present buying and sending beyond 21st December, the home delivery specialist ParcelHero is warning last-minute shoppers.

19/12/2018 | Retail News, Retailer News | Read More
Almost one in five Britons buy all of their groceries online, Awin finds

Almost one in five Britons buy all of their groceries online, Awin finds

New research has revealed that 18% of Britons are buying all of their groceries online, whilst more than half have previously bought food or drink online. It was found that Britons prefer the convenience of not having to physically go

29/11/2018 | Data Time, Research | Read More

Royal Mail: online shopping in the UK rises 9% YOY

UK online shoppers make 87% of their retail purchases online, up from 80% last year, according to Royal Mail’s annual UK report. The proportion of money being spent online* has increased as shoppers look for good value for money. The ability

08/09/2018 | Retail News | Read More
87% of online shoppers will abandon cart if checkout process lengthy or complicated, Splitit shows

87% of online shoppers will abandon cart if checkout process lengthy or complicated, Splitit shows

Eighty-seven percent (87%) of online shoppers will abandon their carts during the checkout process if it is too long or too complicated, according to a recent survey by monthly installment payment solution Splitit. Retailers should be even more alarmed to

09/08/2018 | Data Time, Research | Read More
Women left disappointed by online shopping experience

Women left disappointed by online shopping experience

Women in the UK are feeling increasingly let down by online shopping experiences which are hard to navigate, not intuitive enough, and poorly designed for mobile browsing, according to a new study published today by Engine, the UK’s largest independent

30/04/2018 | Data Time, Research, Retail News | Read More

Digital shoppers keep calm and carry on post-Brexit, Demandware reports

Despite recent reports that footfall on Britain’s high streets has fallen dramatically in the wake of Brexit, Demandware reveals that online tells a different story. Based on the period between Saturday 25 June – Sunday 3 July, analysis from the

06/07/2016 | Data Time | Read More
New iPhone gets mobile penetration rising again, IMRG Capgemini Quarterly Benchmarking shows

New iPhone gets mobile penetration rising again, IMRG Capgemini Quarterly Benchmarking shows

The percentage of online sales made through mobile devices (smartphones and tablets) rose again in Q3 2015, reaching 45% after stalling at 42% in the previous two quarters, according to the latest results from the IMRG Capgemini Quarterly Benchmarking –

10/12/2015 | Retail News | Read More
PPRO Group releases infographic to show how shoppers embrace Cyber Monday’s online shopping festival

PPRO Group releases infographic to show how shoppers embrace Cyber Monday’s online shopping festival

The PPRO Group has released an infographic showing how shoppers have embraced the online shopping festival that is Cyber Monday.

30/11/2015 | Retail News, Retailer News | Read More

Mancunians are Britain’s savviest internet shoppers, according to Voucherbox.co.uk online data

When it comes to looking for online bargains, Mancunians are the savviest shoppers in the UK, according to figures released in a new study. Visits to the money saving website Voucherbox.co.uk over the last six months from Manchester equate to 19.5% of

10/11/2015 | Data Time, Research | Read More
More than four in 10 UK grocery shoppers could convert to online shopping, IGD reveals

More than four in 10 UK grocery shoppers could convert to online shopping, IGD reveals

More than four in 10 (42% of) grocery shoppers in the UK could potentially be converted to online shopping, according to research being unveiled at IGD’s Online & Digital Summit this week, offering huge opportunities for growth in this fast-evolving

20/10/2015 | Data Time, Research | Read More
MasterCard’s omni-shopper guide finds consumers researching online more and shopping at fewer stores

MasterCard’s omni-shopper guide finds consumers researching online more and shopping at fewer stores

Technology now touches nearly every retail transaction, creating a vastly different shopping experience for retailers and consumers alike, according to a report released by MasterCard. Eight out of 10 global shoppers’ purchase decisions are now informed by a digital device, with consumers saying

11/09/2015 | Data Time, Research | Read More
Discover the missing marketing link in exclusive ChannelAdivsor retargeting download

Discover the missing marketing link in exclusive ChannelAdivsor retargeting download

ChannelAdvisor is lifting the lid on the benefits of retargeting in an exclusive free download for Retail Times. The e-book – The Missing Marketing Link – An Introduction to Retargeting – reveals how an effective retargeting strategy can help retailers

23/02/2015 | Comment, Opinion Time | Read More

UK’s online shoppers saving 200m miles of shopping trips, Webloyalty research reveals

Webloyalty research has revealed that the total ‘digital distance’ of the UK’s online shopping eequates to an astounding 198.2m miles per week, meaning that by shopping online, UK consumers are saving a whopping £32m in petrol. The typical UK ‘connected

20/02/2015 | Data Time, Research | Read More
UK women spend £460m a week online, Fastlane International reveals

UK women spend £460m a week online, Fastlane International reveals

UK online courier, Fastlane International, reports it enjoyed a successful Christmas as online sales continued to boom, and it reveals much of the rise in e-commerce this year was driven by women shoppers. Even for traditionally male items such as video games,

28/01/2015 | Retail News | Read More
Consumers increase online shopping at expense of omni-channel retailers at Christmas, finds Wipro Digital Research

Consumers increase online shopping at expense of omni-channel retailers at Christmas, finds Wipro Digital Research

According to research by Wipro Digital, the digital transformation business of Wipro, 71% of surveyed consumers in UK reported doing more than half their 2014 holiday shopping online. This is a significant increase from 2013, when 45% reported doing the

22/01/2015 | Data Time, Research | Read More
Click and collect is third most popular digital service, reports Fujitsu

Click and collect is third most popular digital service, reports Fujitsu

Click and collect is third most popular digital service, behind online banking and online shopping, according to new research from Fujitsu. The study into the UK’s digital landscape highlights retail as a sector at the forefront of digital services but one which

15/01/2015 | Data Time, Research | Read More

December 23 tipped to be busiest shopping day, Experian footfall data shows

December 23 is tipped to be the busiest shopping day with footfall predicted to be up 53% on the daily average, according to Experian. So called Panic Monday – 22 December – is when online shopping is predicted to fall away as consumers take to the

15/12/2014 | Data Time, Research | Read More

UK retailers predict click and collect surge over the Christmas trading period, reports Barclays

With Christmas just days away, retailers are gearing up for a surge in click and collect orders resulting from booming online sales over the festive period. According to independent research commissioned by Barclays’ Retail & Wholesale banking sector team, retailers say they

15/12/2014 | Data Time, Research | Read More
Brits will return almost a third of the items they buy online this Christmas, CollectPlus reveals

Brits will return almost a third of the items they buy online this Christmas, CollectPlus reveals

CollectPlus reports British shoppers estimate they will return almost one in three of the items they buy online this Christmas and spend an average of 52 minutes each returning unwanted online purchases over the festive season, costing the UK economy almost £505m in lost hours. The news

04/12/2014 | Data Time, Research | Read More
In my opinion: retailers discount the value of click and collect services at their peril, says SmartFocus

In my opinion: retailers discount the value of click and collect services at their peril, says SmartFocus

Az Ahmed, retail marketing expert at SmartFocus, shares some valuable Christmas shopping insights. Ahmed helps to build intelligent solutions for some of the world’s largest brands – including Nestle, Mercedes and House of Fraser. SmartFocus’s marketing solutions take the guesswork out of marketing and help

28/11/2014 | In my opinion, Opinion Time | Read More

Online shoppers would spend more if brands engage, Moxie Software study finds

Consumers avoid online shopping due to the lack of in-person assistance and proactive engagement from brands, a new study by Moxie Software reveals. Moxie’s study surveyed more than 2,500 consumers across the US and UK about their online shopping plans and

20/11/2014 | Data Time, Research | Read More
Online grocery penetration in the UK jumps to 56%, Evolution Insights report shows

Online grocery penetration in the UK jumps to 56%, Evolution Insights report shows

Penetration of online grocery shopping in the UK has increased to 56% from 45% in 2013, according to a recent report by independent shopper research agency Evolution Insights. Its Online Food & Grocery: The Shopper Perspective 2014 study found online is

18/11/2014 | Data Time, Reports, Research | Read More

UK consumers and retailers lead Europe’s online shopping boom, delivery specialist Hermes shows

British consumers are taking the lead across Europe and spending substantially more online than those in France and Germany as the online shopping phenomenon continues to gather speed. According to the latest industry research, twice as many Brits (27%) have shopped

15/10/2014 | Data Time, Research | Read More
Knowledgeable staff twice ranked twice as important in-store than online, BT reports

Knowledgeable staff twice ranked twice as important in-store than online, BT reports

Consumers rank the availability of knowlegeable staff highly and twice as much in-store as online, according to Nicola Millard, BT customer experience futurologist. Presenting the latest on- and offline shopper trends at the 2014 IGD Convention, Millard said shoppers rate

09/10/2014 | Data Time, Research | Read More
Motor products, computer equipment and eBooks set to be fastest growing e-commerce items, Nielsen reports

Motor products, computer equipment and eBooks set to be fastest growing e-commerce items, Nielsen reports

British consumers’ intent to buy motor-related products, computer equipment and eBooks online has tripled since 2011, according to a new study by Nielsen, a leading global provider of insights into what consumers watch and buy. The proportion of Britons who intend

26/09/2014 | Data Time, Research | Read More
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