Shop and drop: Gen Z ditches £3bn more in online purchases each year than over-65s
Gen Z shoppers leave £6.5bn of items in online shopping baskets each year; £3bn more than the over-65s, new figures reveal.
How to tell if an online retailer is safe and reliable
E-commerce has exploded over the last 12 months and is quickly becoming the primary way many people do all their shopping. Unfortunately, that also means the number of people online with nefarious intentions has grown at a similar pace, so
ParcelHero: 21 December is online shopping and shipping deadline
Don’t even think about leaving your present buying and sending beyond 21st December, the home delivery specialist ParcelHero is warning last-minute shoppers.
Almost one in five Britons buy all of their groceries online, Awin finds
New research has revealed that 18% of Britons are buying all of their groceries online, whilst more than half have previously bought food or drink online. It was found that Britons prefer the convenience of not having to physically go
Royal Mail: online shopping in the UK rises 9% YOY
UK online shoppers make 87% of their retail purchases online, up from 80% last year, according to Royal Mail’s annual UK report. The proportion of money being spent online* has increased as shoppers look for good value for money. The ability
87% of online shoppers will abandon cart if checkout process lengthy or complicated, Splitit shows
Eighty-seven percent (87%) of online shoppers will abandon their carts during the checkout process if it is too long or too complicated, according to a recent survey by monthly installment payment solution Splitit. Retailers should be even more alarmed to
Women left disappointed by online shopping experience
Women in the UK are feeling increasingly let down by online shopping experiences which are hard to navigate, not intuitive enough, and poorly designed for mobile browsing, according to a new study published today by Engine, the UK’s largest independent
Digital shoppers keep calm and carry on post-Brexit, Demandware reports
Despite recent reports that footfall on Britain’s high streets has fallen dramatically in the wake of Brexit, Demandware reveals that online tells a different story. Based on the period between Saturday 25 June – Sunday 3 July, analysis from the
New iPhone gets mobile penetration rising again, IMRG Capgemini Quarterly Benchmarking shows
The percentage of online sales made through mobile devices (smartphones and tablets) rose again in Q3 2015, reaching 45% after stalling at 42% in the previous two quarters, according to the latest results from the IMRG Capgemini Quarterly Benchmarking –
PPRO Group releases infographic to show how shoppers embrace Cyber Monday’s online shopping festival
The PPRO Group has released an infographic showing how shoppers have embraced the online shopping festival that is Cyber Monday.
Mancunians are Britain’s savviest internet shoppers, according to Voucherbox.co.uk online data
When it comes to looking for online bargains, Mancunians are the savviest shoppers in the UK, according to figures released in a new study. Visits to the money saving website Voucherbox.co.uk over the last six months from Manchester equate to 19.5% of
More than four in 10 UK grocery shoppers could convert to online shopping, IGD reveals
More than four in 10 (42% of) grocery shoppers in the UK could potentially be converted to online shopping, according to research being unveiled at IGD’s Online & Digital Summit this week, offering huge opportunities for growth in this fast-evolving
MasterCard’s omni-shopper guide finds consumers researching online more and shopping at fewer stores
Technology now touches nearly every retail transaction, creating a vastly different shopping experience for retailers and consumers alike, according to a report released by MasterCard. Eight out of 10 global shoppers’ purchase decisions are now informed by a digital device, with consumers saying
Discover the missing marketing link in exclusive ChannelAdivsor retargeting download
ChannelAdvisor is lifting the lid on the benefits of retargeting in an exclusive free download for Retail Times. The e-book – The Missing Marketing Link – An Introduction to Retargeting – reveals how an effective retargeting strategy can help retailers
UK’s online shoppers saving 200m miles of shopping trips, Webloyalty research reveals
Webloyalty research has revealed that the total ‘digital distance’ of the UK’s online shopping eequates to an astounding 198.2m miles per week, meaning that by shopping online, UK consumers are saving a whopping £32m in petrol. The typical UK ‘connected
UK women spend £460m a week online, Fastlane International reveals
UK online courier, Fastlane International, reports it enjoyed a successful Christmas as online sales continued to boom, and it reveals much of the rise in e-commerce this year was driven by women shoppers. Even for traditionally male items such as video games,
Consumers increase online shopping at expense of omni-channel retailers at Christmas, finds Wipro Digital Research
According to research by Wipro Digital, the digital transformation business of Wipro, 71% of surveyed consumers in UK reported doing more than half their 2014 holiday shopping online. This is a significant increase from 2013, when 45% reported doing the
Click and collect is third most popular digital service, reports Fujitsu
Click and collect is third most popular digital service, behind online banking and online shopping, according to new research from Fujitsu. The study into the UK’s digital landscape highlights retail as a sector at the forefront of digital services but one which
December 23 tipped to be busiest shopping day, Experian footfall data shows
December 23 is tipped to be the busiest shopping day with footfall predicted to be up 53% on the daily average, according to Experian. So called Panic Monday – 22 December – is when online shopping is predicted to fall away as consumers take to the
UK retailers predict click and collect surge over the Christmas trading period, reports Barclays
With Christmas just days away, retailers are gearing up for a surge in click and collect orders resulting from booming online sales over the festive period. According to independent research commissioned by Barclays’ Retail & Wholesale banking sector team, retailers say they
Brits will return almost a third of the items they buy online this Christmas, CollectPlus reveals
CollectPlus reports British shoppers estimate they will return almost one in three of the items they buy online this Christmas and spend an average of 52 minutes each returning unwanted online purchases over the festive season, costing the UK economy almost £505m in lost hours. The news
In my opinion: retailers discount the value of click and collect services at their peril, says SmartFocus
Az Ahmed, retail marketing expert at SmartFocus, shares some valuable Christmas shopping insights. Ahmed helps to build intelligent solutions for some of the world’s largest brands – including Nestle, Mercedes and House of Fraser. SmartFocus’s marketing solutions take the guesswork out of marketing and help
Online shoppers would spend more if brands engage, Moxie Software study finds
Consumers avoid online shopping due to the lack of in-person assistance and proactive engagement from brands, a new study by Moxie Software reveals. Moxie’s study surveyed more than 2,500 consumers across the US and UK about their online shopping plans and
Online grocery penetration in the UK jumps to 56%, Evolution Insights report shows
Penetration of online grocery shopping in the UK has increased to 56% from 45% in 2013, according to a recent report by independent shopper research agency Evolution Insights. Its Online Food & Grocery: The Shopper Perspective 2014 study found online is
UK consumers and retailers lead Europe’s online shopping boom, delivery specialist Hermes shows
British consumers are taking the lead across Europe and spending substantially more online than those in France and Germany as the online shopping phenomenon continues to gather speed. According to the latest industry research, twice as many Brits (27%) have shopped
