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Mobile must become a strategic priority in the retail boardroom, claims Deloitte

Mobile must become a strategic priority in the retail boardroom, claims Deloitte

Seventy two per cent of UK consumers now have a smartphone device, compared to only 58% 10 months ago, according to new research from business advisory firm, Deloitte. The rapidly rising importance of mobile to retailers comes as a result

24/06/2013 | Data Time, Research | Read More

RichRelevance lifts retail personalisation skills with online merchandising platform

RichRelevance, a company which provides over one billion product recommendations daily to consumers shopping some of the world’s largest retail brands including Wal-Mart, Sears, Target, Marks & Spencer and John Lewis, has acquired Avail, Europe’s largest provider of online merchandising platforms.  

14/05/2013 | Retail News, Retail Technology, Services Time | Read More
Shoppers poised to increase purchasing power beyond the store, IBM finds

Shoppers poised to increase purchasing power beyond the store, IBM finds

Shoppers are diversifying the way they shop for and buy goods, becoming increasingly open to buying both online and in-store depending on their needs at time of purchase.  That’s the key finding of a new IBM survey of 26,000 global

21/01/2013 | Data Time | Read More
In my opinion: TELUS International on the top customer service trends for 2013

In my opinion: TELUS International on the top customer service trends for 2013

Al Rose, VP retail and internet properties at TELUS International, a provider of contact centre and customer care solutions to global clients, explores the top trends poised to impact retail customer service in 2013 It has been an interesting year for

12/12/2012 | Comment, In my opinion, Opinion Time | Read More
Google explores how to put the web to work at 2012 IGD Convention

Google explores how to put the web to work at 2012 IGD Convention

Dan Cobley, managing director UK and Ireland, Google, explored how the consumer shopping experience will change in future and how to put the web to work at the 2012 IGD Convention. Cobley reminded delegates they operate in an environment where

12/10/2012 | Online retailers, Retail News, Retailer News | Read More

Graduates take on price comparison sites with personalised offer

Two graduates in management from Leeds University claim they are taking on the leading price comparison web sites with their own social shopping online offer. Shopow has been launched by Kevin Flood and Mike Harty and claims to revolutionise the

15/06/2011 | Retail Technology, Services Time | Read More
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