A site connecting customers with local service professionals is now offering people the chance to hire professional 'queuers'. The site is also recruiting members of the public who want to provide Christmas queuing services to stressed-out shoppers willing to pay
Recent research conducted by Qudini, an award-winning London based SaaS customer experience management platform offering queue management and appointment booking software to retailers, with over 2,000 consumers has revealed that 51% of UK consumers have had an in-store experience ruined as
Technology is set to bring an end to the age-old British etiquette of queuing, at least for the retail market. This is according to an article in The Daily Telegraph which reports that transactions at manned, stationary point of sale
With 41% of UK shoppers reconsidering a purchase due to queuing times, inadequate queuing strategies are leading to disappointing customer experiences and abandoned purchases, new research by Box Technologies and Intel indicates. According to the How Long Does It Take To
The average Brit spends over 18 hours a year queuing, with local shops, post offices and supermarkets the worst contributors to the UK ‘queuing culture’, according to stats released today by Visa Contactless. Critically, 89% of the 2,000 consumers surveyed
UK consumers prefer manned checkouts but a third would abandon a purchase if they saw a long queue, according to new research by the retail and banking solutions provider Wincor Nixdorf. The study, conducted by research company TNS, explored consumer
Most shoppers are not prepared to wait in a queue and, faced with one, a third would go online and a fifth to an alternative store, new research from YouGov reveals. Its study found 59% of consumers reluctant to queue,
