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New service lets consumers hire people to queue for them at busy festive time and is recruiting ‘queuers’

New service lets consumers hire people to queue for them at busy festive time and is recruiting ‘queuers’

A site connecting customers with local service professionals is now offering people the chance to hire professional 'queuers'. The site is also recruiting members of the public who want to provide Christmas queuing services to stressed-out shoppers willing to pay

04/12/2019 | Retail News | Read More
Queuing dampens UK spirits with 51% of consumers frustrated by long waiting times, Qudini reports

Queuing dampens UK spirits with 51% of consumers frustrated by long waiting times, Qudini reports

Recent research conducted by Qudini, an award-winning London based SaaS customer experience management platform offering queue management and appointment booking software to retailers, with over 2,000 consumers has revealed that 51% of UK consumers have had an in-store experience ruined as

11/04/2018 | Data Time | Read More

Retailers must deploy technology to stay in the game, says Qmatic

Technology is set to bring an end to the age-old British etiquette of queuing, at least for the retail market. This is according to an article in The Daily Telegraph which reports that transactions at manned, stationary point of sale

05/04/2017 | Retail News, Retail Technology, Retailer News | Read More
Shoppers are put off by queues more than seven people deep, Box Technologies and Intel research shows

Shoppers are put off by queues more than seven people deep, Box Technologies and Intel research shows

With 41% of UK shoppers reconsidering a purchase due to queuing times, inadequate queuing strategies are leading to disappointing customer experiences and abandoned purchases, new research by Box Technologies and Intel indicates. According to the How Long Does It Take To

02/01/2015 | Data Time, Research | Read More
Retailers risk losing loyalty as Brits spend 18 hours a year queuing, Visa Contactless reveals

Retailers risk losing loyalty as Brits spend 18 hours a year queuing, Visa Contactless reveals

The average Brit spends over 18 hours a year queuing, with local shops, post offices and supermarkets the worst contributors to the UK ‘queuing culture’, according to stats released today by Visa Contactless. Critically, 89% of the 2,000 consumers surveyed

25/11/2014 | Data Time, Research | Read More
UK consumers prefer manned checkouts but a third are not prepared to queue

UK consumers prefer manned checkouts but a third are not prepared to queue

UK consumers prefer manned checkouts but a third would abandon a purchase if they saw a long queue, according to new research by the retail and banking solutions provider Wincor Nixdorf. The study, conducted by research company TNS, explored consumer

30/05/2012 | Data Time, Research | Read More
Majority of shoppers reluctant to queue and 18% will go elsewhere

Majority of shoppers reluctant to queue and 18% will go elsewhere

Most shoppers are not prepared to wait in a queue and, faced with one, a third would go online and a fifth to an alternative store, new research from YouGov reveals. Its study found 59% of consumers reluctant to queue,

30/01/2012 | Data Time, Research | Read More

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