With the number of online orders continuing to rise during the UK’s coronavirus lockdown, shoppers are increasingly wanting more sustainable fulfilment options, the latest research from RetailEXPO suggests.
Customer experience crucial to capitalising on consumers covid-19 influenced shift online, research shows
With fewer than half of UK adults (41%) saying they would be comfortable returning to retail environments, even with social distancing measures in place, it’s clear the pandemic has accelerated the shift from shopping in-store to online. With e-commerce sales
Keeping up with disruptors is top long-term challenge for businesses as retail prepares to reopen, research from RetailEXPO reveals
With non-essential retail not expected to open until June and retailers prioritising immediate e-commerce initiatives to drive sales, the ability to keep up with retail disruptors is the greatest long-term challenge faced by retail businesses post-covid-19, according to new research
RetailEXPO goes digital with virtual conference to showcase innovation as industry pivots to respond to coronavirus
RetailEXPO, Europe’s largest retail trade show, will bring together retail professionals digitally in an exciting new virtual conference format, with two days of insight, inspiration and innovation from the UK’s most progressive retailers and tech leaders, delivered via online sessions.
73% of UK shoppers would spend more time and money in stores that offer up experiences, research from RetailEXPO reveals
Mixed use retail, which offers up a blend of experience-led leisure activities and transactional shopping, is key to enhancing customer experience and driving business performance in the era of new retail, the latest report from RetailEXPO reveals.
Justin King, ex-CEO of Sainsbury’s and recently appointed NED at M&S, has been announced as the keynote speaker for RetailEXPO, Europe’s leading retail solutions show.