Spending more time at home during lockdown has resulted in a huge upswing in the amount of engagement customers are giving to physical mail, according to new Royal Mail research.
As Royal Mail gears up for the Christmas rush, the Company is launching a TV advert reminding consumers and business customers of the many ways they can send and return parcels this festive season.
Royal Mail is introducing a weekend extension for over 15,000 existing priority postboxes from 21 November. Collections will now be made from these priority postboxes on a Sunday. Royal Mail has also increased its number of priority postboxes available for
New Royal Mail research reveals the items that the nation has been ordering online during lockdown; with clothing, drinks and plants emerging as some of the most popular products delivered to British homes.
Royal Mail sees 25% increase in returns as consumers embrace home fitting room and reveals returns hot spots
Royal Mail today reveals the areas in the UK where residents have been returning the most unsuitable and ill-fitting items ordered online during lockdown as restrictions ease. Royal Mail has seen a 25% increase in returns traffic, in comparison with
Royal Mail has launched new Inflight delivery options to offer greater convenience and flexibility for receiving customers. This has been the number one ask from our parcels customers.
Royal Mail has revealed the areas in the UK where residents have received the most deliveries over the course of lockdown so far. The data is based on the number of deliveries per individual address.
Royal Mail is ramping up its support in delivering on behalf of the government personal protective equipment (PPE) for key workers in care homes and GP surgeries. As a key partner in the delivery of essential PPE, Royal Mail is
Royal Mail, Post Office and eBay have today shared 10 tips to support small businesses and budding marketplace sellers as they sell and ship more goods online.
Shane O’Riordain, Royal Mail managing director of regulation and corporate affairs said: “As one of the UK’s essential services, Royal Mail remains open for business while the nation remains in lockdown. We know that the Universal Postal Service provides a
As part of its five-year strategic plan, announced today, Royal Mail is investing around £1.8 billion over five years in the UK’s postal service.
On Wednesday 2 January 2019 – Takeback Wednesday – returns of online purchases are predicted to increase by 80 per cent compared to the average number of return parcels per day in December, according to Royal Mail. Takeback Wednesday is
Royal Mail has launched a new mobile app to help consumers manage their deliveries more effectively. The app is now available for download for free on both the App Store and Google Play store.
The UK subscription box market is forecast to grow by 72 per cent by 2022, according to a report commissioned by Royal Mail. The market is forecast to be valued at £1 billion by 2022, compared to £583 million estimated
UK online shoppers make 87% of their retail purchases online, up from 80% last year, according to Royal Mail’s annual UK report. The proportion of money being spent online* has increased as shoppers look for good value for money. The ability
Royal Mail has launched a new shipping tool and API designed to help larger retailers fulfil complex shipping needs. Royal Mail Pro Shipping provides retailers with a range of capabilities making it simpler to manage orders and returns across distributed sites.
The USA, the largest economy in the world*, is the UK’s top exporting hotspot for business parcels, according to Royal Mail data for the financial year 2017/18. France and Germany take the second and third spots, respectively. Australia takes fourth
Royal Mail is now introducing key enhancements to its tracked services. They are designed to improve the customer experience for both retailers and online shoppers. Online sales are driving delivery volumes in the UK. Royal Mail saw a 5% growth
Almost eight in 10 (77%) UK SME retailers expect to see an increase in sales this summer, according to a new study commissioned by Royal Mail. On average, retailers are expecting a sales increase of almost a third (29%) over
Over a quarter (26%) of Brits are now shopping online once a week, compared to 22% last year. Two-thirds (68%) shop online at least once a month and 3% shop online every day. Consumers are spending more in comparison to last
The proportion of money being spent online has increased year on year, according to a study commissioned by Royal Mail. Shoppers are tightening their belts and looking online for the best prices. Choice (54%), price comparison (53%) and convenience (49%)
On Tuesday 2 January – Takeback Tuesday - returns of online purchases are predicted to double compared to the average number of return parcels per day in December, according to Royal Mail.
Royal Mail has announced new plans to make it easier for consumers to post and return parcels at Customer Service Points in Delivery Offices nationwide. From April 2017, customers will be able to print off delivery and return labels at all
Royal Mail predicts ‘take-back Tuesday’ will be busiest day for online shopping returns through post
Royal Mail predicts that ‘Take-back Tuesday’ – the first working day in the New Year – will be the busiest day for online shopping returns through the post as shoppers rush to send back unwanted Christmas gifts. On Tuesday 3 January,
One in 10 shoppers plan to burn the midnight oil to bag a Black Friday bargain this year. One in four confess they are gearing up to shop from work, as the deal frenzy takes hold, according to new research