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RichRelevance lifts retail personalisation skills with online merchandising platform

RichRelevance, a company which provides over one billion product recommendations daily to consumers shopping some of the world’s largest retail brands including Wal-Mart, Sears, Target, Marks & Spencer and John Lewis, has acquired Avail, Europe’s largest provider of online merchandising platforms.  

14/05/2013 | Retail News, Retail Technology, Services Time | Read More
Why it works: [24]7’s live chat solution is based on big data and real-time analytics

Why it works: [24]7’s live chat solution is based on big data and real-time analytics

Mike Hughes, managing director for European operations at [24]7, explains how his company works with retailers to deliver a personalised live chat customer experience [24]7 has a rich heritage in working with retailers to deliver the right customer experience across

05/03/2013 | Comment, Opinion Time, Why it works | Read More
Retail Chinnwag: are virtual stores a fad or a first step towards unmanned stores?

Retail Chinnwag: are virtual stores a fad or a first step towards unmanned stores?

In his regular column for Retail Times, Simon Chinn, lead consultant at retail research agency, Conlumino, reports on the seasonal opportunity for pop-up stores Throughout last year, QR codes – those little barcodes of black and white squares that you

06/03/2012 | Comment, Opinion Time | Read More

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