RichRelevance, a company which provides over one billion product recommendations daily to consumers shopping some of the world’s largest retail brands including Wal-Mart, Sears, Target, Marks & Spencer and John Lewis, has acquired Avail, Europe’s largest provider of online merchandising platforms.
![Why it works: [24]7’s live chat solution is based on big data and real-time analytics](https://www.retailtimes.co.uk/wp-content/uploads/2012/12/247-logo.png "Why it works: [24]7’s live chat solution is based on big data and real-time analytics"){kind=logo}
Mike Hughes, managing director for European operations at [24]7, explains how his company works with retailers to deliver a personalised live chat customer experience [24]7 has a rich heritage in working with retailers to deliver the right customer experience across
In his regular column for Retail Times, Simon Chinn, lead consultant at retail research agency, Conlumino, reports on the seasonal opportunity for pop-up stores Throughout last year, QR codes – those little barcodes of black and white squares that you
