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eBay offers free ‘online shop window’ for small businesses

With SMEs struggling to keep their businesses running through the coronavirus crisis, eBay UK has today pledged a major cashflow boost by offering payment holidays for all sellers and any new businesses joining the site.

26/03/2020 | Retail News, Retail Technology, Retailer News | Read More

Coronavirus lockdown: 10 steps SMEs can take to still be in be in business this time next year

The small business champion ParcelHero says the new Government lockdown doesn’t have to spell the end for SME businesses. It has issued a 10-step guide to making full use of the Government’s latest coronavirus SME aid schemes

24/03/2020 | Retail News, Retailer News | Read More

SME retailers are concerned about corporate competition

Nearly three-quarters (70%) of SME owners in the retail sector are concerned that multinationals and other large corporates ‘have too much say’ over the future viability of their business, according to research compiled by accountancy firm, Menzies LLP.

17/05/2019 | Data Time, Research | Read More

Nearly nine in 10 UK SMEs plan to sell online by end of 2018, Amazon report finds

Nearly nine in 10 small and medium sized enterprises (SMEs) expect to be selling online by the end of next year compared to 64 per cent of SMEs who say they sell online today, according to the Q4 2017 SME

02/01/2018 | Data Time, Reports | Read More

Technology ignorance will cost UK independent retailers dearly this Christmas, says Brightpearl

Just seven per cent of SME decision makers surveyed in the retail sector invest in technology to meet peak periods, like Christmas, which could put themselves at a clear disadvantage against the online and high street giants. As today’s major retailers

20/09/2017 | Data Time, Research | Read More

More than two thirds of SME retailers feel bullish about UK trading conditions, Shutl reports

Independent research commissioned by Shutl, the platform that gives people control over their deliveries, has found SME retailers to be positive about trading conditions during 2017 and into 2018. Of the 500 SME business owners surveyed, nearly two thirds felt

03/07/2017 | Data Time, Research | Read More

PayPal reveals online exports boom driven by British SMEs

New transaction data from PayPal reveals how small and medium-sized businesses benefitted most from the record lows of the pound last year. While SMEs in the UK saw their international PayPal sales rise 10% year-on-year from January to June 2016,

06/03/2017 | Retail News, Retail Technology, Retailer News | Read More

Four fifths of small businesses unconcerned by risk of power loss, says British Gas

New research from British Gas Business shows that a worrying number of Britain's small to medium-sized (SME) businesses do not consider loss of energy supply to be a major risk to their business. Only 17% believe this to be a threat

17/10/2016 | Retail News | Read More
Over a third (34%) of SMEs have no strategy in place to tackle long queues, First Data reports

Over a third (34%) of SMEs have no strategy in place to tackle long queues, First Data reports

A new study from First Data reveals that SMEs are struggling to keep pace with customer impatience. 78% acknowledge that an acceptable time for customers to wait is only up to five minutes, while 64% of SMEs that sell goods

12/09/2016 | Data Time, Research | Read More

Hermes supports SME clients with Zenstores partnership

Hermes, the consumer delivery specialist, has launched a partnership with an innovative order and shipping management platform to provide added convenience and choice for SME retailers and Internet power sellers. The delivery firm has teamed-up with Zenstores so its business

25/05/2016 | Retail News, Retail Technology, Retailer News | Read More

SAP aims to help small businesses in UK go digital with SAP Anywhere software

SAP SE today launched the SAP Anywhere software in the UK. The new front-office solution is designed specifically to help meet the dynamic needs of small businesses and is said to provide everything a small business requires to run its

02/03/2016 | Retail Technology | Read More
SMEs in retail industry say banks ‘let them down’ when it comes to cross-border currency transfers

SMEs in retail industry say banks ‘let them down’ when it comes to cross-border currency transfers

SMEs in the retail industry with their sights set on international expansion – some of the UK’s next mini-multinationals – are being hindered by poor service, unclear fees and a lack of appropriate products when using banks for international currency

17/02/2016 | Data Time, Research | Read More
Mobile critical for UK small businesses to compete against big retailers during Black Friday, says Google

Mobile critical for UK small businesses to compete against big retailers during Black Friday, says Google

Google today revealed data to show that for small businesses to win against big retail on Black Friday, it is crucial they adjust to the mobile web quickly. Last year, close to 30% of retail revenue was driven by mobile,

12/11/2015 | Data Time, Research | Read More
PayPal and Bouncepad help small businesses join contactless payment revolution

PayPal and Bouncepad help small businesses join contactless payment revolution

PayPal and Bouncepad claim they are making it easier and more affordable for small businesses to start accepting contactless payments, and boost convenience for customers in-store. Bundling the new PayPal Here card reader with Bouncepad’s PayPal tablet enclosure and custom

12/08/2015 | Retail News, Retail Technology, Retailer News | Read More

Google update caused confusion and hit sales for SMEs in US, study finds

The first study analyzing the impact of Google’s mobile update has revealed confusion and concern amongst many businesses at the inconsistent and unpredictable impact the update had caused. The study of 2000 SMEs (small and medium sized businesses) across the

26/05/2015 | Data Time, Research | Read More

UK SMEs tipped to make mobile breakthrough in 2015, reports eBay

  A major new study of online business sentiment by eBay reveals that small businesses are finally waking up the importance of a mobile strategy. Of the 307 eBay and other online business that partners YouGov spoke to, almost 1

12/02/2015 | Retail News, Retailer News | Read More

SMEs to lose out on £200m by not offering click and collect this Christmas, reports InPost

InPost, the send, collect and return parcel locker service, has revealed research highlighting half of UK shoppers (50%) are set to switch to larger retailers for gifts as we get closer to Christmas, a trend that is particularly pronounced amongst

08/12/2014 | Data Time, Research | Read More
UK SME online retailers plan to start Christmas promotions this week, Royal Mail study reveals

UK SME online retailers plan to start Christmas promotions this week, Royal Mail study reveals

UK SME online retailers are planning to start their Christmas promotions this week –  a week earlier than last year – as they prepare to win their share of festive sales, according to research by Royal Mail. The study of over 300

10/11/2014 | Data Time, Research | Read More
UK online merchants are expected to export a record £153m this Christmas, eBay data shows

UK online merchants are expected to export a record £153m this Christmas, eBay data shows

UK online merchants are expected to export a record £153m worth of items this Christmas to online buyers all over the world, according the latest data from eBay.co.uk. Between the end of October, to the middle of December, eBay merchants in the

31/10/2014 | Data Time, Online retailers, Online retailing specialist, Research, Retail News, Retailer News | Read More

Maternity burden on small business is overstated, finds new review

Small business owners over-estimate the burden of providing maternity protection to their staff a new review, conducted by a team of experts from Middlesex University for the International Labour Organization, has revealed in a new report, out 20 October 2014. The

20/10/2014 | Data Time, Research, Retail News | Read More

Retail SME growth stunted by lack of funding, claims alternative lender, Boost Capital

SME dominated sectors have shown slower growth, according to new research from Boost Capital. In key sectors such as retail trade, construction and hospitality, the relative contribution to overall GDP of those sectors has seen stronger decline than in other

30/07/2014 | Data Time, Research | Read More

PayPal launches PassPort to help small businesses around the world Increase global sales

Today, PayPal launched PassPort, a website designed to educate and empower small businesses with free tools to expand their global sales. PassPort provides country-specific guidance on seasonal sales peaks, including holidays and events; cultural customs, taboos and trends; shipping and distribution

16/06/2014 | Manufacturer news, Retail News, Retailer News | Read More
More than £7bn lost by UK SMEs each year from missed payment opportunities, finds Barclaycard

More than £7bn lost by UK SMEs each year from missed payment opportunities, finds Barclaycard

Research from Barclaycard reveals SMEs are losing out on hundreds of pounds a week – £7.5bn across the country each year – by not offering customers the option of paying by debit or credit card. Despite three quarters (74.5%) of all retail

16/06/2014 | Retail News | Read More

Over a third of shoppers are loyal to three or more small businesses near home or work, digital lender finds

Forty two per cent of UK consumers shop local, showing loyalty to three or more small businesses in their local area rather than spending online or with large corporates, according to new research from digital lender Everline. Northern Irish consumers are

16/05/2014 | Data Time, Research | Read More
Consumer delivery specialist, Hermes, to launch new service for SMEs

Consumer delivery specialist, Hermes, to launch new service for SMEs

Consumer delivery specialist Hermes is set to launch a new service for SMEs as part of its commitment to providing tailored solutions designed to provide competitive advantage for its customers. The myHermes Business Account, which will be launched in full later this spring, is

14/05/2014 | Logistics, Services Time, Supply chain | Read More
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