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Eight out of 10 retail brand marketers prioritise social when launching new products, Five by Five shows

Research unveiled today has highlighted that social media is king when it comes to launching new products in the retail sector: eight out of 10 brand marketers (80%) now prioritise social media in their launch marketing plans. This is in

29/11/2016 | Data Time, Research | Read More
Naked Wines tops list of most socially engaged online wine retailers, new research reveals

Naked Wines tops list of most socially engaged online wine retailers, new research reveals

Naked Wines delivers the highest amount of engaging content to its customers across social platforms, according to new research. Berry Bros. & Rudd came second, followed by Virgin Wines in third place. The study, from retail marketing agency Leapfrogg, analysed ten

06/09/2016 | Data Time, Research | Read More

Retailers must embrace social media as part of their omni-channel strategy, says Tryzens

The proliferation of social media and the advance of ‘shopable’ content has been underexploited by the retail sector in Europe as an area of revenue growth, according to Tryzens, a leader in digital commerce platforms. Retailers must be doing more,

09/08/2016 | Data Time, Research | Read More
One Stop launches Social Media guide for Franchisees

One Stop launches Social Media guide for Franchisees

With social media at the forefront of community engagement it is becoming an ever more important communication tool for local retailers to get specific, targeted messages to their customers.

02/08/2016 | Convenience and independent retailers, Retail News, Retailer News | Read More
Social media and digital technology at forefront of retail and SME’s business growth strategy, SAP survey finds

Social media and digital technology at forefront of retail and SME’s business growth strategy, SAP survey finds

A new survey conducted by SAP, a market leader in enterprise application software, which recently launched a new SME solution, SAP Anywhere, a single software solution designed for growing businesses to manage all their marketing, ecommerce, inventory and sales from

22/07/2016 | Data Time, Research | Read More

UK consumers ditch fast food for home cooking, analysis of social media posts shows

A new report from Crimson Hexagon, a business intelligence company specialising in analysing and interpreting social media ‘big data’, has revealed how British culture is fundamentally changing. Since 2010, 850bn social media posts reveal that people in UK are more

22/03/2016 | Data Time, Research | Read More

Rakuten Marketing finds designers are leveraging online influencers to convert shoppers in the moment

Now as high-tech as it is high-fashion, excitement around London Fashion Week is as much about the new collections as it is the innovative technologies and strategies being employed to show and promote them. While it’s now expected that designers

23/02/2016 | Data Time, Research | Read More

Real-time engagement platform iAdvize pinpoints top trends in customer care for 2016

Customer engagement is key if businesses want to maximize profits. Here real-time engagement platform iAdvize reveals how businesses can stay at the top their game in 2016

30/12/2015 | Comment, Opinion Time | Read More

92% of top 50 UK retailers use social media to engage customers and boost sales, new research finds

Ninety two per cent of the UK’s top 50 retailers are now active across social media platforms as they seek new ways to enhance sales, according to new research from imaging technology expert SpinMe. The study looked at advanced online merchandising

05/10/2015 | Data Time, Research | Read More
Discover what online shoppers want in exclusive ChannelAdvisor download

Discover what online shoppers want in exclusive ChannelAdvisor download

Retail Times has teamed up with ChannelAdvisor to help retailers unlock online sales with a series of exclusive downloads. This month’s guide – What do online shoppers want? – reveals the six key patterns retailers need to know for sales

15/06/2015 | Retail News, Retail Technology, Retailer News | Read More
Rise of smart phones and social media makes solo diners feel less alone, IKEA research reveals

Rise of smart phones and social media makes solo diners feel less alone, IKEA research reveals

The rise of smart phones and social media is making people who eat alone less lonely as a new report from IKEA reveals that as we increasingly become solo diners we are turning to social media networks for companionship at

14/05/2015 | Data Time, Reports | Read More
Learn how to grow your sales with Pinterest in exclusive ChannelAdvisor download

Learn how to grow your sales with Pinterest in exclusive ChannelAdvisor download

Retail Times has teamed up with ChannelAdvisor to help retailers grow their sales. In our latest collaboration, ChannelAdvisor lifts the lid on Pinterest as a vehicle for boosting online sales for retail brands. The ChannelAdvisor e-book highlights the reach of

20/04/2015 | Retail News, Retail Technology, Retailer News | Read More

Brandwatch launches “Social Listening” report for retail industry

Brandwatch has launched a retail sector report examining the social media performance of 60 of the top US and UK retailers. It includes the likes of John Lewis, Tesco and New Look plus case study information on Argos and IKEA. Key findings: Facebook Activity levels In one week,

02/02/2015 | Data Time, Reports | Read More

New Capgemini report casts doubt over role of social media in shopper journeys

A global report by Capgemini reveals consumers consider social media a less important part of their customer journey – from awareness, through to post-sale activity – compared to two years ago, suggesting that the social media hype in the consumer goods

25/09/2014 | Data Time, Research | Read More
Translate digital trends from catwalk to the high street, advises Rakuten Marketing

Translate digital trends from catwalk to the high street, advises Rakuten Marketing

As the London Fashion Week frenzy dies down, Carol Rashti, marketing director, Rakuten Marketing, discusses some of the prevalent digital trends of last week, and how they can be translated from the catwalk to the high street by marketers: Turn social

22/09/2014 | Comment, Opinion Time | Read More

Shoutlet.com identifies six different approaches to social shopping

This month Facebook announced it is testing a new ‘buy button’ to be added to brand’s newsfeed ads and page posts, designed to help businesses drive sales through the social network. Twitter has also announced the acquisition of payments infrastructure company Cardspring,

30/07/2014 | Retail News, Retail Technology, Retailer News | Read More

High street in Bristol pilots social media campaign designed to generate footfall

Park Street in Bristol has been selected for an initiative aimed at raising the profile of its shops and businesses using the latest social media techniques. The interactive campaign is the first of its kind in the country and has been devised

23/04/2014 | Retail News, Retailer News | Read More

Moving Tactics pinpoints five digital signage innovations set to make their mark in 2014

Consumers today are hard-pressed to visit any retail store, hotel, restaurant or corporate business without encountering digital signage. From television programming to menus to advertising, businesses are using digital signage to entertain while informing customers and the trend is growing

25/02/2014 | Comment, Opinion Time | Read More
Birds Eye launches potato products – Mashtags – inspired by social media

Birds Eye launches potato products – Mashtags – inspired by social media

Leading UK food brand Birds Eye is launching Mashtags this month, a new product inspired by social media. Mashtags are made from British potatoes and feature shapes including the iconic hashtag, @ symbols and emoticons. Primed to get people talking

18/02/2014 | Frozen food, Manufacturer news, Product Time | Read More

CIOs primed to lead the innovation agenda, TCS study shows

In today’s rapidly changing, consumer-centric retail landscape, there is a critical need for retail CIOs to transition from a focus on the back office to driving innovation as C-level strategists, according to a study released today by Tata Consultancy Services (TCS),

22/01/2014 | Data Time, Research | Read More
Belgian chocolatier, Godiva, manages UK social media with Kitch

Belgian chocolatier, Godiva, manages UK social media with Kitch

Godiva, the luxury Belgian chocolatier, has chosen Kitch Media, a Sussex-based social media and online marketing agency, to deliver its UK social media presence.   Godiva has sites in over 80 countries worldwide. There are currently 11 Godiva sites in the

10/01/2014 | Manufacturer news | Read More
Mintel reveals top five social media trends shaping the marketplace in the US this quarter

Mintel reveals top five social media trends shaping the marketplace in the US this quarter

As the year comes to a close Mintel offers its latest quarterly update from social media analysts Gabi Lieberman and Lizz Martinez. They have once again singled out the top five trends in online consumer marketplace behaviour this quarter identified

16/12/2013 | Data Time, Research | Read More
Next is best bricks and mortar retailer for service across social media, says IMGROUP

Next is best bricks and mortar retailer for service across social media, says IMGROUP

Next is the bricks and mortar retailer currently providing the best overall customer service and engagement across four key social media channels, according to new research commissioned by IMGROUP, examining the social footprint of 10 top bricks and mortar retailers

03/12/2013 | Data Time, Research | Read More

Lloydspharmacy appoints social media training company to improve communications

Lloydspharmacy  has appointed Social Retail, a specialist retail consultancy and training provider, to train its central customer service team with Social Retail’s own online training programme. Social Retail will work with Lloydspharmacy to improve its customer engagement on social media channels.

26/11/2013 | Retail News, Retailer News | Read More
Consumers prefer brand website and email promotions over social media, study shows

Consumers prefer brand website and email promotions over social media, study shows

With the recent change in Facebook rules, allowing brands to run competitions on their timelines, it’s very tempting to rely purely on social media as your main tool for promotions. However, according to a new survey by prize promotion agency Spark & Fuse

08/11/2013 | Data Time, Research | Read More
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