Contactless has shaken off its novelty tag and is surging towards the mainstream according to Worldpay, which today announced it processed over £1bn payments using the technology in the last three years. Data from the UK’s leading payment processing company
Sainsbury’s has reported a £290m pre-tax loss and a 2.1% fall in like-for-like sales in the 28 weeks to 27 September 2014 and warned same store sales in supermarkets will be falling for the next few years. In redress, Sainsbury’ said it plans to
Supermarkets need to communicate with mums more often to ensure shopper loyalty, Starcom MediaVest Group and Mumsnet have found from research into the shopping habits of mums. The survey, which sampled responses from 1,000 Mumsnet users, was conducted to provide
Tesco is the nation’s preferred supermarket for shopping in-store, according to a new study commissioned by cashback and rewards platform, Quidco, which examined the nation’s attitude towards their grocery shopping. Additional research fielded in the wake of the news that Tesco overstated
Consumer spend at the UK’s leading supermarkets during the four weeks ending 13 September 2014 was down -1.6% versus the same period a year ago – according to the latest data from global information and insights company Nielsen. Sales volume dropped -1.9%. “Despite
Year-on-year sales growths at the UK’s leading supermarkets declined for the sixth four-week period out of the last seven – and third consecutively – according to the latest data from global information and insights company Nielsen. During the four weeks
The rise of the so-called budget supermarkets, particularly Aldi and Lidl, has disrupted the supermarket ecosystem and more than ever highlighted the importance of understanding the changing shopping behaviour and habits of the British public. With an explosion of choice
Waitrose has confirmed that it expects to create up to 2,000 new jobs through new shops in 2014. The retailer is opening 26 shops across the UK, including up to 15 new supermarkets and 11 new little Waitrose convenience shops.
A combination of factors meant year-on-year sales growths at the UK’s leading supermarkets over the four weeks across Christmas hit their lowest levels in at least seven years – according to global information and insights company Nielsen. Despite consumers spending
Supermarkets remain king when it comes to Christmas grocery shopping, according to Research Now’s study of 1,000 British consumers into festive spending patterns. Supermarkets trump online shopping for Christmas groceries Research Now found 91% plan on doing their Christmas
In an effort to counter slowing sales growths since the summer, the UK’s major supermarkets have spent 14% more on TV and press advertising in the four weeks to mid-October than in the same period last year.Meanwhile, aggregate sales value
A quarter of British shoppers are now turning to supermarket fashion brands such as Tesco’s F&F, Asda’s George and Sainsbury’s TU, according to research by marketing expert Tradedoubler. Increasing quality, competitive pricing and easy to use online services are now positioning supermarkets as a viable threat
Parents have five top requests from cafés and shops on UK high streets, according to research released today by GMI (Global Market Insite), a provider of technology-enabled solutions for global market research. Its study shows how parents of pre-school children
UK shoppers are driven by an acute need for speed and will often choose technology over personal interaction, an approach which is fuelling the uptake of new payment methods and transforming the traditional store experience, according to new research from
Supermarkets are doing a better job of communicating with their customers in a meaningful way than other businesses, with consumers rating them well above firms in all other industry sectors, according to the new Customer Intimacy Index produced by database marketing specialist GI Insight. The Index also
Food and drink sales at the UK’s leading supermarkets stabilised in the final two weeks of April after a slow start to Q2 (due to Easter falling earlier in 2013 than in 2012), according to the latest retailer performance figures released
Ethnic takeaways and restaurants in the UK have suffered a decline of 123m fewer visits over the past three years but sales of spicy foods in supermarkets have soared, according to research by The NPD Group. The findings suggest consumers
Department stores are flourishing in China despite increasing competition from other formats and channels, according to new research from Mintel. Reflecting the increased wealth of Chinese consumers, and the increased disposable income this has brought with it, Mintel’s research reveals
Multiple retailers’ store closures reached 20 a day on average across the UK’s top 500 town centres in 2012, according to new analysis by PwC and the Local Data Company. From a net increase in 2009 of 1.2%, multiple retailers
Bargain hunting and rampant discounting have become the norm and the days of pleasure shopping and retail therapy are long gone, according to analysis of consumer loyalty trends in Britain over the four years since 2009. The study by Ipsos Mori,
A drop in the use of vouchers, coupons and fuel discounts compared to a year ago, combined with cautious shopper behaviour, saw a slow start to 2013 for the UK’s leading supermarkets, new figures from Nielsen reveal. It found aggregate
Supermarkets are buffering consumers from the rising costs of food and drink, but using this as a means of protecting footfall is ultimately unsustainable, warns trade credit insurer Atradius. Poor harvests and increased farming costs have created a turbulent period
CollectPlus, the company that provides a parcel delivery and returns service through convenience stores, supermarkets and garages, reports it has now signed up 5,000 stores in its network. According to the company, 87% of the UK’s online shoppers are within
Despite fewer voucher promotions to support footfall and the level of sales on promotions plateauing at 35%, UK retail grocery sales for the four weeks ending 13 October 2012 still improved on the rate of growth seen in the previous
Supermarkets could emerge as consumers’ bank of choice, according to new research into UK customer loyalty in 2012 by Ipsos Mori and The Logic Group. It revealed, while banks top the list for customer loyalty, supermarkets are not far behind,
