Consumers are seeking closer, socially-enabled interactions with retailers but what they receive is vastly different from what they expect. That’s the key finding of new research from RightNow, the customer experience specialist. Its study, conducted with 1,000 consumers by GfK
Spar Scotland retailer, CJ Lang, has launched a recruitment drive for independent retailers with a package worth up to £33,600 for stores converting to the Spar brand. The package comprises up to £25,000 per store to help with conversion, including
The UK grocery industry has set new targets for reducing waste in the supply chain. It is aiming to prevent or redistribute 75,000 tonnes of waste by 2012, equivalent to 5m wheelie bins of waste never being created in the
Customers will be able to help young carers across the UK this Christmas by purchasing special festive sandwiches from The Co-operative Group. The retailer is launching three own-brand Christmas sandwiches on 10 November. When purchased, 10p from each sale will go towards
Leading business group, the CBI, has today published the letter it has written to George Osborne, the Chancellor of the Exchequer, and Vince Cable, Secretary of State for Business, Innovation and Skills ahead of the publication of the Government’s growth white
The UK government will back plans to expand Fairtrade over the next four years and bring the benefits of Fairtrade to twice as many producers, particularly in the poorest countries, through a partnership with labeling organisations. Speaking at the Fairtrade
ACS (the Association of Convenience Stores) has criticised David Cameron’s support for local minimum alcohol pricing. The Prime Minister made the comments in an interview with the Manchester Evening News, where he said the plans to introduce a minimum unit
Spar (UK) is spending more than £2m on promotional support to help retailers back the world’s biggest sporting events this summer. Throughout June and July this, Spar retailers across the UK will support the World Cup, European Athletics Championships and
An overwhelming majority of the public support the current UK Sunday Trading laws, according to a poll commissioned by the ACS (Association of Convenience Stores). The findings, released on the day large retail chains are pressing for relaxation of Sunday trading
Cadbury has announced its chairman, chief executive and chief financial officer will step down following Kraft Foods’ successful takeover offer. The US food giant sealed the takeover yesterday (2 February 2010) when shareholders representing nearly three quarters of Cadbury supported
