In today’s rapidly changing, consumer-centric retail landscape, there is a critical need for retail CIOs to transition from a focus on the back office to driving innovation as C-level strategists, according to a study released today by Tata Consultancy Services (TCS),
Effectively engaging employees in today’s challenging economic climate is increasingly important for retailers to maintain exemplary customer service levels and maximise sales, says Nigel Garrett, business development director at the workforce management solutions provider Workplace As the ‘face’ of a business, the
Great customer service is a key element in recruitment at John Lewis, according to the retailer’s resourcing manager, Carole Donaldson. Speaking at a breakfast seminar, hosted by WCN, a leading global e-recruitment software supplier, Donaldson said: “Every candidate is also a
Retail and consumer sectors are crying out for more creativity from its talent, according to an international study from global recruitment and talent management company, Futurestep. Creativity was cited as the competency in shortest supply, identified by more than one
Unilever has appointed Tim Munden, a Unilever veteran of 18 years, as vice president HR of the UK and Ireland business. Munden joined Unilever as a graduate on the Unilever Future Leaders Programme after retiring from the Armed Forces for
Samsung Mobile (UK) today announces its official sponsorship of British Superstock Motorcycle Racing Championship leader, Jon Kirkham. Samsung becomes Kirkham’s title sponsor for the remainder of the 2010 season and looks forward to building a long-term relationship as the up-and-coming
