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Customers remain loyal to print when vouchers are involved, study finds

An independent report of 2,000 consumers commissioned by Opus Trust Communications, the multichannel communications expert, has found that traditional methods of receiving correspondence are preferred when it comes to loyalty schemes.

04/07/2019 | Data Time, Research | Read More

Employees most value vouchers for household necessities as reward from employers, new survey finds

The Voucher Shop, a specialist provider of employee benefits, staff rewards and customer promotions, has conducted a survey amongst 1,648 UK employees which reveals that staff want more versatile reward schemes – with greater relevance to their household expenditure. When

11/05/2015 | Data Time, Research | Read More

Savvy Britons spend record £16.5bn on ‘deal’ websites, finds Internet Advertising Bureau UK

British consumers spent a record £16.5bn in 2014 on products and services bought through price comparison, voucher, cashback, loyalty and product review websites – 14% more than in 2013 – according to the Online Performance Marketing study conducted for the

28/04/2015 | Data Time, Research | Read More
Growth in consumer sales of gift cards and vouchers continues, UK Gift Card & Voucher Association reports

Growth in consumer sales of gift cards and vouchers continues, UK Gift Card & Voucher Association reports

Consumer gift card and voucher sales continued their strong growth by 6.14% into the fourth quarter (Q4) of 2014, according to statistics from The UK Gift Card & Voucher Association (UKGCVA), the trade body representing the key players in the £5

03/03/2015 | Data Time, Research, Retail News, Retailer News | Read More
Pets At Home partners with Eagle Eye to drive multi-channel customer engagement

Pets At Home partners with Eagle Eye to drive multi-channel customer engagement

Leading UK pets retailer, Pets At Home, is partnering with Eagle Eye to drive digital customer engagement. The retailer is using the Eagle Eye transaction software platform for secure validation and redemption of coupons and vouchers at its 350+ stores

18/06/2014 | Retail News, Retail Technology, Retailer News | Read More

Clarks launches voucher programme using digital platform powered by Eagle Eye Solutions

Clarks, the international shoe retailer, has announced that it has gone live with a new voucher programme using the digital solution from digital consumer engagement expert Eagle Eye. Their platform, Eagle Eye AIR, allows retailers to easily connect with potential and existing customers

10/06/2014 | Retail News, Retail Technology | Read More
In my opinion: digital innovation is key to customer loyalty, claims Eagle Eye

In my opinion: digital innovation is key to customer loyalty, claims Eagle Eye

Phillip Blundell, CEO of Eagle Eye, says merchants that embrace digital innovation will secure customer loyalty  In the past consumers relied on local shops. It was easy for businesses to develop strong relationships – to learn preferences and to understand

09/04/2014 | In my opinion, Loyalty schemes, Opinion Time | Read More

John Lewis and River Island join Red Letter Days for Business lifestyle voucher offer

Red Letter Days For Business has announced the addition of high street brands, John Lewis, River Island, Toys R Us, Babies R Us, Schuh, Sunglass Hut, The Great British Pub Card, Evans Cycles, GAP and Baby GAP to its roster

29/11/2013 | Retail News, Retailer News | Read More
Gift card and voucher spend to hit £2bn in the run up to Christmas, UKGCVA forecasts

Gift card and voucher spend to hit £2bn in the run up to Christmas, UKGCVA forecasts

The UK Gift Card & Voucher Association (UKGCVA), the trade body representing the key players in the £4.7bn gift voucher, cards and stored value solutions market, is predicting a bumper Christmas with an estimated £2bn to be spent on gift cards

24/10/2013 | Christmas Time, Data Time, Research | Read More

Sales of gift cards and vouchers record strong growth in Q2, UKGCVA reveals

Consumer gift card and voucher sales in the second quarter (Q2) of 2013 contributed to the strong 5.12% growth experienced across the industry in the same quarter, according to the latest statistics from The UK Gift Card & Voucher Association (UKGCVA), the

19/08/2013 | Data Time, Research | Read More
Retailers undecided whether to help or hinder showrooming shoppers, study finds

Retailers undecided whether to help or hinder showrooming shoppers, study finds

Retailers are still divided over whether to help or hinder ‘showrooming’ (shoppers viewing items in-store, then checking prices and buying on their mobiles), according to research by retail and shopper creative agency Live & Breathe. It found 13% of shoppers

04/07/2013 | Data Time, Research | Read More
Social media users regularly use coupons and vouchers for shopping, says GfK

Social media users regularly use coupons and vouchers for shopping, says GfK

Four fifths (81%) of social media users regularly use coupons, vouchers and deals when shopping, compared to 69% of consumers who haven’t engaged with social media in the last 30 days. That’s one of the key findings released today by GfK

28/02/2013 | Data Time, Research | Read More
Fall in use of vouchers slows supermarket sales at start of 2013, Nielsen reports

Fall in use of vouchers slows supermarket sales at start of 2013, Nielsen reports

A drop in the use of vouchers, coupons and fuel discounts compared to a year ago, combined with cautious shopper behaviour, saw a slow start to 2013 for the UK’s leading supermarkets, new figures from Nielsen reveal. It found aggregate

15/02/2013 | Data Time, Research | Read More

American Express joins UKGCVA, trade body representing £4bn gift card industry

American Express has joined the UK Gift Card & Voucher Association (UKGCVA), the trade body representing the UK’s £4bn voucher, gift card and stored value solutions industry. Globoforce, a provider of cloud-based social recognition solutions, and PeopleValue, a provider of card-based, loyalty and benefits

06/02/2013 | Loyalty schemes, Retail News, Retail Technology, Services Time | Read More
Red Letter Days for Business tops £1m in sales to corporate customers

Red Letter Days for Business tops £1m in sales to corporate customers

Red Letter Days For Business, the corporate division of experiences company Red Letter Days, reports it has generated sales in excess of £1m for its Lifestyle voucher since its launch in September 2011. According to the company, the scheme is

04/12/2012 | Retail News, Retailer News | Read More
UK gift card & voucher industry continues growth during 2012, report reveals

UK gift card & voucher industry continues growth during 2012, report reveals

The UK’s gift card and voucher industry has continued its steady growth in the third quarter (Q3) of 2012, according to the latest statistics from The UK Gift Card & Voucher Association (UKGCVA), the trade body representing the key players in the

23/11/2012 | Data Time, Research | Read More
Voucher provider, Valassis, looks to control coupon fraud with new programme

Voucher provider, Valassis, looks to control coupon fraud with new programme

Valassis, a leading coupon and voucher services provider in the UK, is aiming to control coupon fraud with the the launch of a Fraud Control Programme. With an estimated £1.5m being lost annually due to the acceptance of fraudulent consumer

06/11/2012 | Manufacturer news, Retail News, Retailer News | Read More
UK shoppers buy groceries online in order to save money, Nielsen reveals

UK shoppers buy groceries online in order to save money, Nielsen reveals

Three quarters (74%) of UK consumers use the internet for household grocery shopping activity and saving money is a major factor why consumers go online for grocery shopping, according to a study released today from Nielsen.   The 2012 Nielsen Global Survey

06/11/2012 | Data Time, Research | Read More

Mirror to run giftcard competitions to push inaugural Giftcard & Voucher Week

Giftcard & Voucher Week, a new promotional week (10-17 November 2012) designed to celebrate and promote giftcards and vouchers in the pre-Christmas period, has announced a media partnership with The Mirror Group. Competitions will run in The Mirror and the

05/11/2012 | Retail News | Read More
Redemptions via mobile apps outstrip printable vouchers, survey finds

Redemptions via mobile apps outstrip printable vouchers, survey finds

Redemptions via iPhone apps now outstrip printable vouchers, according to VoucherCodes.co.uk’s Quarterly Voucher Usage Report – a seasonal snapshot of the key trends driving voucher usage. Over the last 12 months VoucherCodes.co.uk has seen the number of vouchers accessed through

24/07/2012 | Data Time, Research | Read More

Consumers redeem 23% more coupons in 2011, finds voucher firm Valassis

UK shoppers redeemed nearly 340m coupons in 2011, up from 277m in 2010, according to coupon and voucher services provider Valassis. The company, which manages coupons redeemed through 85% of multiple grocery retailers, compared the volumes of UK coupons redeemed

21/06/2012 | Data Time, Research | Read More

Sainsbury’s extends contract with coupon and voucher services firm, Valassis

Sainsbury’s has signed a new long-term contract with Valassis, a leading UK coupon and voucher services provider to manage its coupons and vouchers. The new agreement between Sainsbury’s and Valassis extends an 18-year working relationship between both companies and sees

18/06/2012 | Retail News, Retailer News | Read More
VoucherCodes website signs up 5m users and racks up 30m visits in six months

VoucherCodes website signs up 5m users and racks up 30m visits in six months

VoucherCodes.co.uk, a leading UK based shopping website, reports it has signed up its five millionth subscriber, increasing the number of registered users on the site by 56% over the last 12 months. Traffic to the site, which works with over

22/03/2012 | Retail News | Read More

Retail sales figures show strength of discount culture in UK, claims Pockit

Retail sales figures released by the Office for National Statistics have revealed the extent to which shoppers have taken advantage of lower prices on the high street and online, according to the new pre-paid MasterCard Pockit.   The value of

22/03/2012 | Comment, Opinion Time | Read More

Spar partners with Very to offer shoppers vouchers and boost retailer income

Spar is partnering with website Very.co.uk in a voucher offer, which it claims will help boost income for retailers and reward their customers. The move follows trials at the end of last year with Very.co.uk and Vista Print. In the

20/03/2012 | Convenience and independent retailers, Retail News, Retailer News | Read More
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