2020: the year where open banking and card linked tracking advance customer personalisation
Ben Stirling, MD of Webloyalty, the provider of market-leading reward platforms
AI dominates the 2019 digital retail innovations league
Artificial Intelligence (AI), payments, robotics and personalisation are dominating innovation in the retail technology industry, according to a new league table. Conducted in partnership with Webloyalty, Retail Insider’s Digital Retail Innovations Report 2019 celebrates the top 60 global retail technology
Webloyalty appoints Ben Stirling as managing director, Northern Europe
Webloyalty, provider of customer loyalty solutions that enable e-commerce companies to drive secondary revenue, has bolstered its senior leadership team with the appointment of Ben Stirling as managing director, Northern Europe.
Artificial Intelligence dominates retail innovations league table
Artificial Intelligence is continuing to fuel innovation in the retail industry, according to new rankings published today. Conducted in partnership with Webloyalty, Retail Insider’s Digital Retail Innovations Report 2018 recognises the top 60 global retail technology initiatives of the last
Rising number of retailers turn to secondary revenue to boost profits, Webloyalty finds
The number of retailers diversifying their income streams beyond non-core product sales to boost profit margins has risen year on year, new research by Webloyalty has revealed. Known as secondary revenue, retailers have expanded their offerings beyond their traditional product
Millennials and pensioners less price conscious, baby boomers most frugal, Webloyalty finds
Millennials and pensioners are the shoppers least influenced by price, while affluent baby boomers are more likely to watch costs, research has found. The findings, from Webloyalty’s 5Ps of Shopper Motivation report, created in conjunction with Oxford Brookes University, identified five
Artificial Intelligence fuels innovation in retail industry, Webloyalty reports
Artificial Intelligence is powering innovation in retail, according to new rankings published today. Conducted in partnership with Webloyalty, Retail Insider’s Digital Retail Innovations Report 2017 recognises the top 50 retail technology initiatives of the last year, with innovations around artificial
Consumers driven to online gift shopping to avoid crowds, queues and Christmas music, Webloyalty reports
Shoppers are turning online for their Christmas gift buying this year to escape the stress of long queues, big crowds and repetitive in-store Christmas music, according to new research. The Christmas Trends Report, commissioned by Webloyalty and carried out by
Lidl and Aldi close the gap for the Christmas shop, Webloyalty Christmas Trends Report finds
Nearly half of consumers (49.1%) are planning to buy their Christmas groceries this year from either Aldi or Lidl, despite competition from the ‘Big Four’ supermarkets. Research from leading online reward programmes provider Webloyalty suggests that the two discounters, along with
Retailers risking £120bn of spending from unsatisfied and unfaithful consumers, Webloyalty reports
UK consumers are unsatisfied with most aspects of their retail experience, a third find shopping more frustrating than five years ago and six in ten are using a wider range of retailers than at the height of the last
Average person spending £442 on celebrating Christmas this year, Webloyalty reports
The overall festive budget is getting bigger as the UK plans a £16.5bn Christmas shopping spree, up by 2.5% on last year’s Christmas spending, according to research from e-commerce partner Webloyalty. Indeed, despite retailers kick starting their Christmas advertising campaigns
Mobile connectivity costing retailers £1.2bn, new Webloyalty research reveals
UK retailers could be missing out on as much as £1.2bn through abandoned mobile purchases, according to new research from e-commerce partner, Webloyalty. More than four in five UK consumers (85.7%) reveal that they have had to abandon a purchase
Mobile shopping will be worth as much as the sales in 30,000 stores by 2019, Webloyalty research reveals
By 2019, annual shopping via mobile will be worth as much as the amount spent in more than 30,000 UK shops, according to research from e-commerce partner Webloyalty. If you were to imagine this as the equivalent of a shopping
UK’s online shoppers saving 200m miles of shopping trips, Webloyalty research reveals
Webloyalty research has revealed that the total ‘digital distance’ of the UK’s online shopping eequates to an astounding 198.2m miles per week, meaning that by shopping online, UK consumers are saving a whopping £32m in petrol. The typical UK ‘connected
Brits are set to splash out £9.18bn on summery goods, reveals Webloyalty
UK retailers can expect to see a surge in summer spending this year, as Brits are set to splash out a total of £9.18bn on holiday preparation, food and drink, and other summery goods – a 2.5% increase on last
Lindt and Thorntons top favourite Easter eggs list as supermarket own brands lose out, finds Webloyalty research
Thorntons: top brand Lindt and Thorntons are the nation’s favourite Easter egg brands and 58% of consumers are planning to buy branded Easter eggs, research by leading ecommerce partner Webloyalty reveals. The research, commissioned by Webloyalty and carried out by analysts Conlumino, found
Easter spending predicted to rise as consumer confidence increases, Webloyalty research reveals
With Easter fast approaching, new research by leading e-commerce partner Webloyalty reveals an expected increase in retail spending over the Easter period. Researchers are predicting 3.2% growth in the overall Easter retail market this year, despite continuing consumer concerns about
Webloyalty hires first international mobile marketing manager
Webloyalty, a leading provider of online marketing services, has announced the appointment of Sophie Noth Vuadens as international mobile marketing manager. Noth Vuadens’ role focuses on defining mobile acquisition strategies to optimise and grow customer uptake on mobile devices, like
John Lewis and Primark top consumers’ most desired retailer wish list, study shows
John Lewis and Primark rank as the top two retailers that consumers would most like to see open in their preferred shopping location, according to new research, commissioned by e-commerce business Webloyalty. The report, compiled by retail research specialists Conlumino,
Online sales growth to cut home store numbers by 4,000 by 2015, study shows
Increasing online sales, combined with low levels of retail growth and the shift in market share from homeware specialists to retail generalists, will take their toll on store numbers and selling space with a predicted 4,000 fewer home retail stores by
Time taken to make fashion purchases increases seven fold, study finds
Rapid growth of digital retail channels is slowing down the shopping process in the fashion retail sector, according to new research by retail analysts Conlumino for rewards scheme operator, Webloyalty. The total length of time taken from browsing to collection
Retailers bear brunt of growing online clothing returns, new research reveals
Retailers are shouldering the cost of increasing online clothing returns, according to research by retail analysts Conlumino for online rewards and promotions firm, Webloyalty. Conlumino found returning unwanted clothing to UK fashion retailers reached £90.76m last year, with the majority
UK high streets set to lose 4,000 fashion shops due to online growth, study finds
Despite predicted growth in the fashion retail sector of £7.9bn by 2015, the UK is set to lose almost 4,000 stores from its high streets, according to a study by retail analyst Conlumino, commissioned by online rewards and promotions firm,
