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Covid lockdown drives online retail use by over 65s but 18-24s use dropped more than other age groups, Whistl shows

New research from Whistl, the leading delivery management company in the UK, has found that 36% of online shoppers increased their frequency of online retail purchases during the Covid lockdown period. Interestingly while 49% of over-65s increased their online

12/10/2020 | Data Time, Research | Read More
Whistl international sees strong growth despite pandemic

Whistl international sees strong growth despite pandemic

Whistl, the leading delivery management company in the UK, has announced several new customer wins that are driving growth in its UK and international parcels business.

10/09/2020 | Logistics, Services Time | Read More

Cost savings main driver of international online buying behaviour, Whistl reports

Whistl, the leading delivery management company in the UK, has undertaken a survey to understand the international online purchasing behaviour of consumers in key ecommerce markets.

09/06/2020 | Data Time, Research | Read More

Whistl reveals secrets for e-tailers looking to provide call centre customer services

Whistl, the leading delivery management company in the UK, has undertaken research with a representative sample of 1000 UK consumers to understand how e-tailers can improve the experience their customers receive when using call centre support. The wide-ranging study revealed

26/05/2020 | Research | Read More

Whistl launches low volume parcel delivery product for e-tailers

Whistl, the UKs largest delivery management company, has launched a trial in three locations of a new delivery service for low volume e-tailers who cannot access competitive parcel pricing due to their low volumes.

21/04/2020 | Logistics, Retail News, Retailer News, Services Time | Read More

Free delivery does not increase parcel return volume, finds Whistl research

Retailers providing free delivery for online purchases do not seem to experience an increase in the number of items returned according to a UK wide study of online shopping behaviour by Whistl, the leading delivery management company.

20/05/2019 | Data Time, Research | Read More

75% of UK adults want less packaging used in online shopping, Whistl study finds

In a survey of UK adults by Whistl, the leading delivery management company, 75% of respondents said they wanted e-retailers to minimise parcel packaging waste and use environmentally friendly materials for packaging their online purchases.

07/03/2019 | Data Time, Research | Read More

Brits spending over £2bn on average a year on delivery subscriptions   

British consumers are forking out approximately £2bn every year on delivery subscription services and it shows no signs of slowing as the type of subscriptions on offer continues to grow, alongside their popularity. 

08/05/2018 | Data Time, Loyalty schemes, Research, Retail News | Read More
E-commerce and postage – how important is packaging?

E-commerce and postage – how important is packaging?

In this digital age, it’s never been a better time to start-up and operate an e-commerce business. However, the demand in online shopping can bring several key challenges. One of these challenges you’ll face, is shipping. Not only do you need

15/12/2017 | Retail News, Retailer News | Read More

Brits spending £3.1bn on impulse purchases each month, Whistl finds

The British economy is benefitting from Brits' lack of will power when it comes to piling up their baskets and straying from their shopping list, new research reveals. From adding to their wardrobe to filling up their fridge, the average person

29/08/2017 | Data Time, Research | Read More

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