Tommy Hilfiger and Levi Strauss & Co president and CEO Chip Bergh lead line up at World Retail Congress Connected

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Tommy Hilfiger and Chip Bergh, President and CEO at Levi Strauss & Co, are among the outstanding line up of retailers speaking at the first ever World Retail Congress Connected, streaming live and for free from here on 15-17 September.

The prestigious global event, created by World Retail Congress, will focus on how retail is being impacted around the world by the pandemic under four key themes:

  • How to win in the new retail reality
  • The acceleration of e-commerce
  • Has consumer behaviour changed forever?
  • The renewed relevance of sustainability and brand values

Across three days of virtual content, retail’s most senior figures will host a series of insightful keynote presentations, interviews and panel discussions addressing the steps the industry will take to demonstrate agility and dynamism in these extraordinary times.

Tommy Hilfiger will reveal his ‘Personal takeaways from the crisis’, whilst Chip Bergh will address what the C Suite can do to tackle inequality and the lack of diversity within global retail organisations.

Rodney McMullen, CEO of Kroger, Chenkai Ling, Vice President of JD.com, Head of Strategy and the Chief of Staff to the CEO of JD Retail and Jason Tarry, CEO at Tesco UK and ROI, will also share their expertise and personal experiences along with US retail giant Mindy Grossman, president and CEO of WW International, who is being interviewed in the opening session What does it take to accelerate your brand in today’s digital-first world?

This topic is then continued amongst conversations with leaders from internationally successful brands such as e-commerce stalwarts Luke Jensen, CEO at Ocado Solutions, Stefanie Kruse, Division VP of Digital Commerce and Omnichannel at Walgreens and Carsten Keller, VP Direct to Consumer for Zalando.

With a daily ‘Personal Takeaway from the Crisis’ series with EY, followed by ‘Ideas Factory’ sessions, those attending will benefit from insightful reflections from leaders including Zyda Rylands, CEO of Woolworths South Africa, Bijou Kurien, Director of Future Group and Ashley Micklewright, CEO at The Bluebell Group, with advice to help guide the sector through some of the biggest challenges it has faced to date.

Day two will see British retail guru Mary Portas speak on ‘Why retail must find its soul’. Drawing on what she has called ‘The Kindness Economy’, a reflection on how COVID-19 has created awareness of safeguarding the planet, Mary will discuss the increased importance of putting people and the planet before profit.With the pandemic causing consumers to seek out brands with a social conscience, World Retail Congress Connected also addresses the impact of important movements such as Black Lives Matter as part of a conversation around diversity and inclusion.

Over the three days of World Retail Congress Connected over 60 retailers and industry experts will be presenting including:

  • Tommy Hilfiger, Principal Designer – Tommy Hilfiger Global
  • Andrew Jenning, NED – Ted Baker 
  • BS Nagesh, Chairman, Shoppers Stop
  • Catharina Frankander, Head of Store Concept at H&M/Monki
  • Chip Bergh, President & CEO, Levi Strauss & C
  • Christian Verschueren, Director General at EuroCommerce
  • Deborah Weinswig, Founder and CEO at Coresight Research
  • Dr Carsten Keller, VP of Direct to Consumer, Zalando
  • Dr Ira Kalish, Chief Global Economist at Deloitte
  • Farhan Siddiqi, Chief Digital Officer, Ahold Delhaize
  • Helen Dickinson, CEO at British Retail Consortium
  • Helen McRae, CEO EMEA at Mindshare
  • Jason Tarry, CEO UK and ROI, Tesco
  • Kiri Hannifin, Director, Countdown New Zealand
  • Mindy Grossman, CEO, WW International
  • Neela Montgomery, Former CEO, Crate and Barrel
  • Renuka Jagtiani, Chairwoman, Landmark Group
  • Sabrina Fung, Group Managing Director, Fung Retailing Group
  • Tatyana Bakalchuk, Founder and CEO, Wildberries
  • Zyda Rylands, CEO, Woolworths South Africa

Chip Bergh, President and CEO at Levi Strauss & Co said “CEOs have an incredible opportunity and responsibility right now to re-examine their companies’ places in the world, to reimagine the roles their companies should play to make the world a better place, and to make sure their companies are as equitable and diverse as they can possibly be,” said Bergh.

“I look forward to discussing all of this and more with Susan Hart from Spencer Stuart and showcasing to World Retail Congress Connected delegates how we approach accountability and transparency at Levi Strauss & Co.”

Ian McGarrigle, Chairman of World Retail Congress said, “What is clear from talking to retailers around the world is that none of the trends we are seeing over these last few months is new but they have been accelerated forward by several years in just a matter of weeks and this has created unprecedented challenges for leadership teams.”

He continues: “We will be addressing this at World Retail Congress Connected, examining what has changed, what’s now irrelevant or obsolete, and what has become even more critical in determining who will be the retail winners in the future.”

The full list of speakers can be found here.

To register to view World Retail Congress live and then on demand register to watch it free here.