Top new products: suite of managed tech solutions launched to help retailers ensure safety of customers and workforce from Covid-19


A first-of-its-kind suite of smart tech solutions has been launched to help businesses in the retail industry protect their workforce and customers in the wake of the Coronavirus pandemic.

The THOR UVC unit is one of a suite of
tech solutions being launched by Contrac IT

Building on technology most often seen in acute healthcare settings, Contrac IT has been granted the UK licensing rights for providing the THOR UVC terminal cleaning device to the retail industry. Killing viruses quickly and efficiently, the remotely operated system uses ultraviolet to decontaminate both the air and surfaces in a room, killing 99.9999% of pathogens. Cleverly designed towers allow an entire room to be cleaned in a matter of minutes, and as the system is network-connected, reports can be created to monitor and evaluate activity, providing certification which can be presented online or on premises to reassure customers and workforces. Nanoclave cabinets are also available, utilising the same UV technology to allow the cleaning of smaller items such as staff equipment or items which have been returned, which may otherwise have to be quarantined for 72 hours.

The Eleksen Connected Worker Solution by Wearable Technologies Ltd (WTL) is one of a suite of solutions available from Contrac IT

To ensure social distancing is maintained within the workplace, Contrac IT has also worked with a number of partners to bring together a range of wearable tech to help keep employees safe. Available as a lanyard, wristband or high vis vest, the technology alerts the wearer when they get too close to another member of the team. Recording how many incidents and the length of time people are in contact can then be useful in determining if any additional training or adjustments to facilities are needed.

The Rightcrowd Digital Badgeholders turn red when wearers get within 2m of each other

A third piece of technology can monitor both employees and customers as they enter premises with thermal imaging cameras, detecting anyone who may be experiencing a higher than normal temperature, so further investigation can take place.

All the devices, which are GDPR compliant, can be monitored 24-hours a day by Contrac IT to enable corrective action as required.

Contrac IT works with clients across various industries, all facing the new health and safety challenges presented by Coronavirus. Managing director Mark Harding said: “We’ve launched this suite of products in response to the requests we were getting from our existing clients. Everyone is keen to get business back up and running but it has to be done safely – and quite rightly, people felt a few lines of tape on the floor weren’t really enough. We recognised that to really make workplaces safe the virus had to be tackled from all sides – ensuring those who are infected symptomatically and asymptomatically don’t spread it to others through detection and properly controlled social distancing, as well as making sure the virus is unable to survive in the environment. Coronavirus is an airborne illness but standard cleaning can only tackle surfaces and is often patchy in its coverage, whereas UV cleaning also destroys any virus particles in the air as well as on surfaces. And, of course, some items such as delicate fabrics or technology may not be able to be cleaned in any other way.

“The three tech solutions we’ve brought together can be tailored to a specific workplace. They can help safeguard the health and wellbeing of employees and customers in a range of retail settings, both on the shop floor and behind the scenes. One of the most important aspects of these new tools is the reassurance they give employers, employees and customers that the situation is being monitored closely and managed in a systematic way using some really strong tech solutions. These are worrying times and people need to feel safe if we’re to get businesses back on their feet.”

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(A Retail Times’ sponsored article)