Unilever awards multi-million contract to BT

Unilever has awarded BT with a communications contract worth €173m.

The new deal will see BT accelerating technology innovation in services including unified communications, messaging, supply chain, wireless technology and agile working in over 100 countries over the next four years.

BT currently supports services across Unilever’s three operating regions. The scope of the service includes the design, management and operation of a secure fully integrated end-to-end IT networking infrastructure. BT is responsible for ensuring the service helps enable Unilever to operate in all its markets, supporting its employees, consumers, customers, partners and suppliers. This service covers an increasingly integrated platform delivering data, voice, video and mobility services to around 1,000 sites.

According to BT, the new contract further cements a global relationship, providing services supporting Unilever’s innovation, building on joint investment and future innovation.

Jeff Kelly, CEO of BT global services, said: “We are delighted that Unilever has chosen to extend its contract with BT. They are one of our largest customers in an important market for us.

“Our primary goal is to be a world class partner to them and help and support them achieve their ambitious transformation and growth plans in the coming years. Our aim is to deliver outstanding customer service and provide innovative propositions that will help Unilever’s business improve efficiency, drive out costs and deliver market leading brands to their customers and consumers.”

Pascal Visée, chief enterprise support officer, Unilever, said: “Unilever products touch the lives of over two billion people every day and our ambition is to double our business whilst reducing environmental impact. BT is a trusted partner whose high quality and robust services can help us realise that ambition.”ive out costs and deliver market leading brands to their customers and consumers.”

The original contract, announced in November 2002 and worth around €1bn, is one of BT’s largest global deals.