UPS appoints Mozzali as manager of new e-commerce collection points business

Mozzali: new UPS role

Mozzali: new UPS role

UPS has announced Joe Mozzali, a 20-year UPS veteran and former vice president of strategy for UPS in Europe, the Middle East and Africa, will take on the newly-created position of Global UPS Access Points deployment manager. In this role, Mozzali will oversee the roll-out of UPS Access Points in new markets, with a focus on Europe.

UPS Access Points allow busy online shoppers to have their purchases delivered to a convenient location such as a convenience store or press shop.

UPS said its Access Point model is part of the company’s broader global retail e-commerce strategy, and leverages a technology platform and network purchased in the 2012 acquisition of Kiala.

Kiala has more than 7,500 collection point locations in five European markets: Belgium, France, Luxembourg, the Netherlands and Spain.

“The e-commerce segment is a vital growth area for UPS, with forecast growth rates of up to 15% in the US and Europe over the next five years,” said Jim Barber, president, UPS International.

“Having overseen the Kiala integration process and been at the forefront of executing UPS’s retail e-commerce strategy across Europe, Joe Mozzali’s experience and expertise will be tremendous assets in delivering expanded solutions to our retail customers around the world.”

As part of the original acquisition agreement, Kiala’s co-founder, president and CEO Denis Payre agreed to stay on at Kiala for a defined period of time, to provide his expertise and to assist UPS in the integration process.

During this period of collaboration, Kiala technology has been integrated into the UPS network. At the same time, UPS has supported Kiala’s continuing growth in its existing markets, and the model has been rolled out in the UK and Germany under the names UPS Access Point and UPS Paket Shop, respectively, bringing UPS’s European collection point network to nearly 11,000 locations across seven countries.

With the integration on track, and Kiala now operating as part of the UPS family, Payre is handing over the reins to Mozzali.

Payre said: “The acquisition by UPS has enabled Kiala to maintain the momentum we built over more than a decade, and I am proud to see our expertise, processes and technologies being successfully leveraged by UPS across Europe and beyond. I enjoyed my time with UPS, a company with a unique and likeable culture and a proven ability to execute.”

“Denis Payre’s contributions to UPS have been numerous and he has played a key role in the successful expansion of our retail e-commerce capabilities,” said Barber.

“His know-how and entrepreneurial spirit have been a source of inspiration, both within our organisation and in the larger industry community in Europe. We thank Denis for his efforts and wish him the very best in his future endeavours.”