Well promotes former Tesco and One Stop executive to HR director


Well, the UK’s largest independent pharmacy chain, has elevated Ben Turner to HR director following a 6-month interim appointment.

Turner: HR promotion

Starting in April, Turner brings to the role 18 years of experience in learning, talent and resourcing, having worked for the last two years as part of the HR leadership team at Well. Turner previously worked as head of HR at One Stop, and prior to that as learning and development lead for Tesco PLC.

Based at Well’s headquarters in Manchester city centre, Turner is the newest member of the executive board, leading organisational design and reward, resourcing, business partnering, learning and development, engagement, shared services and payroll functions. The key focus of his role will be the development and successful implementation of a people strategy that strengthens employee engagement and drives business growth for the Well Group, incorporating Well, Well Careplus and Bestway Medhub.

Commenting on his new position, Turner said: “We are going through a really exciting period of transformation at Well, and I am passionate about fully including, engaging and supporting all our colleagues through these changes.  Our people are what makes us different, and I’m committed to nurturing the existing talent within the business through the development of a number of career pathways, as well as attracting the best new talent to join us.

“Our new Expert Clinical Practice Programme launched last week with 51 of our pharmacists starting their 3-year diploma – a great example of how we are investing in our people enabling them to meet the future needs of our customers. Working in partnership with Keele University, this helps to develop current practice and offers an internal talent pipeline for future clinical and professional roles within the business”.

In addition to the Expert Clinical Practice programme, Well has created other career pathways for talent development including the ‘Great Manager Programme’ for store colleagues and the ‘Future Leaders Programme’ for store managers, with more programmes in the pipeline for 2017.

John Nuttall, CEO at Well, commented: “Our people are our greatest asset and we continue to invest heavily in this area, supporting all our colleagues to develop their capability and skills for a successful future.

“With nearly two decades of experience and a real commitment to and understanding of the values of the business, I’m confident that Ben can lead a successful HR strategy to support our ambitious growth plans, and ensure that our employees are proud to be part of Well”.