Online takeaway platform Foodhub has been sharing the success of its leading EPOS system – where the full order value goes direct to its business thanks to its 0% commission model.
This model is unique compared to other EPOS providers who charge up to 10% per transaction. Instead, Foodhub charges their partners a set monthly fee, making for a much more stable and manageable cost.
One particular takeaway that has greatly benefited from this system is Leeds-based Archers Sweets.
Like many other takeaways, Archers Sweets was overwhelmed with delivery orders during the pandemic, leaving them little time to focus on the running of the shop.
Natasha Archer, owner of Archers Sweets, needed a solution quickly – that’s when she discovered the Foodhub’s EPOS system.
As a result of joining Foodhub, Archers Sweets now has access to a world class EPOS system that allows them to easily and effectively manage order volume.
Instead of manually organising each customer order, the system allows them to fully digitise and streamline the process, affording staff less stress and more time to spend with customers in the shop.
Archers Sweets also has access to Foodhub’s 24/7 support, meaning that help is always at hand should they require assistance with the system.
Not only did Archer find that she was saving money and her team were less pressured, but she also said the new system led to increased customer acquisition.
This is because many local people appreciated being able to use the website to check the sweet treats available and then place an order ready to be picked up or delivered to the door.
Archer said: “Signing up to Foodhub has massively helped the business. We’ve gained lots more customers since implementing the EPOS system and the staff are under much less pressure. Joining Foodhub is the best thing we ever did; it’s made our lives so much easier.”
Ardian Mula, Foodhub’s CEO, said: “We are delighted to have Archers Sweets onboard as one of our partners and thrilled at the level of success they have seen so far simply by using our order management system.
“As part of our EPOS offering, we provide a complete turn-key solution to get food delivery businesses online. Our clients receive their own e-commerce platform, order management system and access to thousands of Foodhub customers. It can really help businesses such as Archers Sweets evolve their e-commerce offering and allow them to be agile at a time when they need to most, alongside the cost saving benefits.
He added: “Feedback from our partners has been that they have been caught in the perfect storm during the last few months. The national lockdown has unequivocally saved the livelihoods of many takeaway owners, and while we are proud to have been supporting the public during this time, the industry cannot rely on this for much longer.”
Foodhub is encouraging independent business owners to take advantage of the current appetite for e-commerce and delivery orders and sign up to the site.
For more information visit https://foodhub.co.uk/become-a-partner
(A Retail Times’ sponsored post)