Workplace, a leading supplier of cloud-based workforce management solutions, is hosting the Leadership in Retail Workforce Management Customer Experience Global Summit 2013 in Chicago on 13 June 2013.
The event promises to bring together leading retailers and industry experts to investigate and share how to turn effective employee engagement into a competitive advantage that impacts customer loyalty and the bottom line.
Achieving loyal customers is essential to driving profit and growth in the retail sector, especially as retailers learn how to raise their game by engaging with their employees to drive the customer experience and satisfaction. Wal-Mart’s Mike Peerson, Rite Aid’s Dave Markley, and the ‘father of gamification’ Rajat Paharia are among the prestigious line up of speakers that will be presenting at the W Hotel Lakeshore in Chicago.
Guest speaker Kevin Martin’s presentation, Efficient and Effective; the people practices of high-performance organizations that deliver for retail, will set the tone for a day of idea sharing and networking with peers, said Workplace. Also speaking are industry experts Bob Clements, Axsium and Scott Knaul, Workforce Insight.
Workplace is hosting a cocktail reception on 12 June 2013 at the W hotel for all attendees.
For more details visit: http://www.workplacesystems.com/leadership-in-retail/